Kitchen Manager

Applebee's Grill & Bar; Quincy (IL); On-site; USD 42,000 - 66,000; Full time

Job summary

Applebee's Grill & Bar in Quincy, IL seeks a Restaurant Manager to lead daily operations, ensure prompt friendly service, and uphold company standards. You will direct workflow, schedule staff, and maintain safety and sanitation while fostering a guest-driven culture.

Responsibilities include addressing guest concerns promptly, enforcing alcohol awareness, and ensuring inventory and quality presentation align with brand guidelines.

Responsibilities

• Ensures prompt friendly service according to company guidelines.
• Directs overall activities and performance of associates on a shift-by-shift basis.
• Builds a culture using the Vision/Mission Statement to guide teamwork, results, integrity, passion for service, fun, balance, innovation, and being guest driven.
• Ensures the immediate response and correction of all verbal guest complaints by self and staff. Refers all verbal and written guest complaints to General Manager.
• Ensures guest contact as a priority with self and staff utilizing a target goal of 100% table visitation.
• Enforces alcohol awareness on a shift to shift basis.
• Maintains adequate departmental inventory levels.
• Ensures product preparation and presentation uncompromisingly meeting company standards.
• Effectively schedules associates to meet sales demands.
• Maintains effective safety and security programs according to company policy and government standards.
• Corrects unsafe practices or conditions.
• Promotes and manages restaurant organization, cleanliness, and sanitation.

Job description

SPECIFIC FUNCTIONS AND DUTIES

1. Manages Restaurant Environment

• Ensures prompt friendly service according to company guidelines.
• Directs overall activities and performance of associates on a shift-by-shift basis.
• Builds a culture using the Vision/Mission Statement to guide teamwork, results, integrity, passion for service, fun, balance, innovation, and being guest driven.
• Ensures the immediate response and correction of all verbal guest complaints by self and staff. Refers all verbal and written guest complaints to General Manager.
• Ensures guest contact as a priority with self and staff utilizing a target goal of 100% table visitation.
• Enforces alcohol awareness on a shift to shift basis.
• Maintains adequate departmental inventory levels.
• Ensures product preparation and presentation uncompromisingly meeting company standards.
• Effectively schedules associates to meet sales demands.
• Maintains effective safety and security programs according to company policy and government standards.
• Corrects unsafe practices or conditions.
• Promotes and manages restaurant organization, cleanliness, and sanitation.