9155 Poplar Avenue, Germantown, TN, 38138
The Kitchen Manager supervises the daily back-of-house restaurant operations. They report directly to the Restaurant Manager and are responsible for multiple tasks in the restaurant including food preparation, maintenance of quality standards, sanitization and cleanliness, meal presentation, and portion and cost control as well as scheduling, hiring, coaching, disciplining, and releasing employees as needed. They are self-motivated and demonstrate excellent communication skills with a calm and confident manner.
Job activities:
- Guide the kitchen staff to deliver high quality, timely food and ensure that all customers are satisfied
- Ensure that all food items and products are stored, prepared, and served based on the restaurant's recipe and preparation and portion standards
- Maintain all records and logs required to report time/temperature, inventory control, waste logs, daily/weekly cleaning, end of day activities, and all safety measures.
- Evaluate and discipline kitchen personnel as needed and make employment and termination decisions
- Order kitchen materials and ingredients based on the menu and market demand
- Maintain clean working environments and ensure that employees follow the restaurant's preventive maintenance measures
- Maintain adequate inventory levels and conduct weekly inventories according to developed PAR sheets
- Schedule shifts for all BOH personnel according to each staff member's skills and capabilities, fairly and without prejudice
- Oversee the training of employees according to the Eggs Up Grill Training Manual, to ensure the safe operation of kitchen equipment and utensils and the proper handling of heavy items and hazardous materials
Skills:
- Strong and independent organizational skills: The Kitchen Manager keeps an accurate inventory, ensuring that the cooler, freezer, and storage/chemical shelves are well organized. Items are kept in labeled areas and FIFO is employed to manage product. The Manager trains and mentors staff in this regard.
- Strong conflict management skills: The Kitchen Manager remains calm and collected, guiding staff through stressful shifts and resolving conflicts that may arise.
- Strong leadership and excellence in a fast-paced environment: The Manager makes quick decisions and has deep knowledge of recipes and ServSafe procedures, providing accurate answers and feedback during high-volume periods.
- Schedule flexibility: Able to work weekends (Friday‑Sunday) on a regular basis.
Requirements
Several years of experience working in a restaurant-related field and in a fast-paced environment
Experience delegating tasks and maintaining quick service
Maintain a current ServSafe Manager certification or be able to obtain certification within one month of job acceptance. Candidate must show an in-depth understanding of kitchen health and safety regulations, regardless of certification level.
Proven work experience as a Kitchen Manager is preferred
References will be required