Kitchen Equipment Service Technician

TriMark USA; Dallas (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Kitchen Equipment Service Technician to provide essential repair and maintenance services for foodservice equipment. This full-time role, located in Dallas, offers a unique opportunity to engage with customers, troubleshoot equipment issues, and ensure operational excellence. The ideal candidate will have strong technical skills, a commitment to safety, and the ability to work independently. With a focus on career growth and development, this position includes benefits such as tuition reimbursement and incentive plans, making it an exciting opportunity for those passionate about the foodservice industry.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

Pet Insurance

Legal Insurance

401k

Community Service Day

Spotlight Awards

CFSP Prep Certification Program

Qualifications

• 1-2 years experience in foodservice equipment service or related experience.
• EPA Level 1 & 2 certifications preferred.

Responsibilities

• Perform on-site repair and maintenance of kitchen equipment.
• Provide detailed service reports and manage inventory levels.

Skills

Customer Interaction Skills

Technical Expertise

Troubleshooting

Communication Skills

Inventory Management

Education

High School Diploma

Technical/Trade School Certification

Tools

Field Automation Tools

Job description

Kitchen Equipment Service Technician

Location: Dallas, TX, USA; Lewisville, TX, USA
Company: TriMark USA, 2801 S Valley Pkwy, Lewisville, Texas, USA
Req #: 2841
Date: Thursday, April 17, 2025

TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry. We serve customers nationwide with design services, commercial equipment, and foodservice supplies across various industries. Headquartered in Massachusetts, founded in 1896, we combine design expertise and market knowledge with strong purchasing, delivery, installation, and after-sales services. Our employees focus on creating customized solutions to help clients achieve their culinary goals, guided by our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. More information at www.trimarkusa.com.

Why you'll love it here!

• Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
• 401k, Community Service Day, Spotlight Awards, National Sales Excellence Awards, CFSP Prep Certification Program

Position Summary:

• The Service Technician reports to the Service Manager.
• Located in Dallas, TX.
• Full-Time position.

The Service Technician provides intermediate-level service, repair, and installation of foodservice equipment at customer locations. This role requires strong customer interaction skills, technical expertise, and the ability to work independently. Incentive plans, door-to-door compensation, and tuition reimbursement for certifications are included, supporting career growth into a Senior Service Technician role.

Essential Functions & Responsibilities:

• Equipment Service: Perform on-site repair and maintenance of standard kitchen equipment and simple ice machines, conduct troubleshooting, survey safety devices, manage inventory, and work independently on customer equipment.
• Repair and Maintenance: Inspect equipment for safety, identify repairs, and perform preventative maintenance.
• Inventory Management: Maintain proper inventory levels, conduct periodic inventory checks with minimal variance.
• Communication: Provide detailed service reports, seek troubleshooting assistance when needed, and utilize field automation tools.
• Customer Interaction: Offer professional service, understand customer needs, and foster positive relationships.
• Safety and Compliance: Operate vehicles safely, use PPE appropriately.
• Documentation: Read manuals, maintain inventory records.
• Additional Responsibilities: Update management on work progress, assist in other jobs, and perform related duties.

Competencies:

• Strong communication skills, ability to work independently, multitask effectively, and troubleshoot equipment.

Qualifications & Experience:

• High School diploma or equivalent.
• 1-2 years experience in foodservice equipment service or related military/practical experience.
• Technical/trade school certification preferred with refrigeration experience.
• Intermediate computer skills, EPA Level 1 & 2 certifications (universal preferred).
• Flexible shifts and successful background check required.

Physical Requirements:

• Lift up to 75 pounds, bend, twist, handle tools, stand long periods, maintain balance, kneel, stoop, crouch, crawl.

Additional details about pay, benefits, diversity commitment, and equal opportunity policies are included in the full description.