Kitchen Cashier & Guest Service Pro

TravelCenters of America; Wilmington (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k) with company match

Vacation and paid holidays

Tuition reimbursement

On-site meal discounts

Tech, travel, fuel discounts

Growth opportunities

Job summary

TravelCenters of America is seeking a Customer Service Representative to deliver friendly, accurate and efficient service at our quick service restaurant locations.

As a team member, you will serve guests, process POS transactions, maintain a clean dining area and uphold safety standards while providing great hospitality. The role requires flexible hours including nights, weekends, and some holidays with opportunities for growth within TA.

Qualifications

• Dedicated individual who works well with others and is excited to be part of our team.
• Basic computer/POS knowledge preferred.
• Previous food service experience a plus.
• Good verbal communication skills.
• Ability to work flexible hours including nights, weekends and some holidays.

Responsibilities

• Work in a fun, trusting environment focused on great customer service
• Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude
• Provide great tasting / quality food, and a clean restaurant environment for all guests
• Process transactions of customers on a point-of-sale (POS) register
• Prioritize your work according to the kitchen and dining guest needs
• Maintain equipment per operating standards
• Follow proper safety procedures when handling and/or preparing food
• Establish strong communication and rapport with leaders and co-workers
• Perform other job-related duties as assigned

Skills

Basic computer/POS knowledge

Food service experience (preferred)

Good verbal communication skills

Flexible hours including nights/weekn/

Team player

Job description

TravelCenters of America is seeking a Customer Service Representative to deliver friendly, accurate and efficient service at our quick service restaurant locations.

As a team member, you will serve guests, process POS transactions, maintain a clean dining area and uphold safety standards while providing great hospitality. The role requires flexible hours including nights, weekends, and some holidays with opportunities for growth within TA.