Kitchen and Bath Inside Sales Representative

US-Lbm-Holdings; Michigan; On-site; USD 38,000 - 56,000; Full time

Job summary

US LBM Holdings' Zeeland Lumber & Supply division is seeking a Kitchen and Bath Inside Sales Representative in Ada, MI. You will assist with new and existing customer sales, provide product support to outside sales, and prepare quotes and dimension information both in person and over the phone.

Responsibilities include handling inquiries, generating orders, coordinating with customers and outside sales, managing stock levels, processing returns, and building strong customer relationships to grow

Qualifications

• High school diploma or GED required.
• 1-3 years of experience in the building material industry preferred.
• 1-3 years of inside sales experience preferred.

Responsibilities

• Respond to customer inquiries regarding product selection, orders, prices and quotations, complaints, and deliveries.
• Initiate telephone calls to customers to generate sales.
• Enter work orders, credit returns, return authorizations, and service requests; file paperwork accordingly.
• Coordinate purchase and delivery of special products and obtain pricing spec information.
• Manage schedules for projects by coordinating with outside sales, jobsites, and customers.
• Maintain stock levels on the sales floor and in the stockroom.
• Research credits, returns, and late payments as needed.
• Check back orders and resolve issues; assist with billing problems.
• Handle special orders and pricing; assist with price lists.
• Develop and grow professional relationships with customers.

Skills

Computer operation

Cash register

Customer relations

Oral and written communication

Inventory control

Walk yards and plants

Education

High School Diploma or GED

Job description

Kitchen and Bath Inside Sales Representative

Ada, MI 49301

Applying to

US LBM Holdings

Kitchen and Bath Inside Sales Representative

Posted 4 days ago Less than 10 applies

US LBM Holdings

Ada, MI 49301

Based in Michigan, Zeeland Lumber & Supply operates truss and wall panel component manufacturing plants along with full-service building material yards that distribute lumber and an expansive range of specialty products, such as windows, doors, roofing, cabinets, decking, and interior and exterior trim.

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This position is focused around kitchen and bath sales.

A Brief Overview The Inside Sales Representative assists with new and existing customer sales and provides product support to outside sales representatives. This position provides quotes and product dimension information, both in person and over the phone.

What you will do

• Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
• Initiate telephone calls to customers to generate sales.
• Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
• Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability.
• Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers.
• Maintains stock levels on the sales floor and in the stockroom.
• Researches credits, returns, and late payments as needed.
• Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
• Handle special orders and advanced pricing; assist with pricing and special price lists.
• Develop and grow professional relationships with customers.
• Resolve jobsite issues and customer problems.

Required For All Jobs

• Perform other duties as assigned.
• Comply with all policies and standards.
• Adhere to Company’s commitment to workplace safety.
• Participate in and complete assigned trainings.

Education Qualifications

• High School Diploma or GED required.

Experience Qualifications

• 1-3 years of experience in building material industry with basic knowledge of product and application required.
• 1-3 years of inside sales experience preferred.

Skills and Abilities

• Ability to operate computer, calculator and cash register.
• Knowledge of building supplies, applications, related equipment, and/or construction industry.
• Good interpersonal and customer relations skills and excellent oral and written communication skills.
• Should be familiar with inventory and inventory control.
• Must be able to walk throughout yards, plants and offices.

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Zeeland Lumber & Supply, a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.

Kitchen and Bath Inside Sales Representative