Kiosk Field Service Technician – Onsite Repair Pro

The-Hillman-Group; Helena (MT); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Short-term disability

Long-term disability

401k plan

Wellness program

Employee stock purchase plan

Paid time off

Company car

Cell phone reimbursement

Gas card

Job summary

The Hillman Group is seeking a Full Time Field Service Technician in the Helena, MT area to service kiosks and related equipment, including Minute Key, Quick Tag, Eco-ATM, and Pokémon kiosks. The role involves routine maintenance, on-call repairs, and occasional installations within a 70+ kiosk territory.

Expect about 40 hours per week with a company car, cell-phone reimbursement, and a corporate gas card. Candidates should have 1–3 years in a similar role, electromechanical repair background,

Qualifications

• High School Diploma or GED.
• Background in electromechanical repair and maintenance (preferred).
• Prior experience in retail merchandising, field operations and customer service (preferred).
• A minimum of 1-3 years of experience in a similar profile (preferred).
• Experience with tools and troubleshooting mechanical problems.
• Ability to read, write and speak fluent English to include technical “jargon”.

Responsibilities

• Re-stock and perform routine service on kiosks as needed (demand/schedule).
• Perform on-call repairs or adjustments when machines fail.
• Install new kiosks or swap older kiosks in the local area.
• Monitor machines in territory daily and resolve connectivity/power issues.
• Keep track of inventory for re-stocking kiosks.
• Grow revenue by optimizing locations, uptime, product mix, store relationships.

Skills

Computer literacy

Fluent English

Customer service

Education

High School Diploma or GED

Electromechanical repair background

Retail merchandising/field operations experience

1–3 years experience

Tools troubleshooting

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

The Hillman Group is seeking a Full Time Field Service Technician in the Helena, MT area to service kiosks and related equipment, including Minute Key, Quick Tag, Eco-ATM, and Pokémon kiosks. The role involves routine maintenance, on-call repairs, and occasional installations within a 70+ kiosk territory.

Expect about 40 hours per week with a company car, cell-phone reimbursement, and a corporate gas card. Candidates should have 1–3 years in a similar role, electromechanical repair background,