Kinship Navigator Supervisor-ANKENY

FOUR OAKS FAMILY AND CHILDRENS SERVICES; Ankeny (IA); On-site; USD 60,000 - 80,000; Full time

Job summary

FOUR OAKS FAMILY AND CHILDRENS SERVICES in Ankeny, IA is seeking a Statewide Kinship Navigator Supervisor to lead and manage the RRTS model, overseeing Kinship Specialists and ensuring services meet contract requirements for positive outcomes. The role requires a Bachelor’s degree in Human Services or related field and supervisory experience.

The supervisor will coordinate services across the region, mentor staff, and collaborate with licensing, social work case managers, and internal/external

Qualifications

• Requires a BA in Human Services or related field and at least one year of supervisory experience.
• Knowledge of foster care and adoption systems is preferred.
• Strong leadership and program coordination skills required.

Responsibilities

• Provides case-level supervision for Kinship Specialists as needed.
• Ensures policy compliance and contract outcomes.
• Coordinates services regionally to meet contractual expectations for frequency and duration.
• Mentors staff and ensures timely data entry and reporting.
• Collaborates with licensing and social work teams to support families.

Skills

Leadership

Staff supervision

Program coordination

Communication

Education

Bachelor's degree in Human Services or related field

Job description

Job Details Level: Management Job Location: Ankeny Campus - Ankeny, IA 50023 Position Type: Full Time Education Level: Bachelor's Degree Job Shift: 1st Shift Job Category: Nonprofit - Social Services

What you will do?

As the Statewide Kinship Navigator Supervisor this position leads and manages the RRTS model, overseeing the work of the Kinship Specialists as well as the daily service area operations related to approval and support of Relative, Kinship and Fictive Kin Families. This position ensures that the RRTS Kinship Services Program is designed, implemented, and operating effectively, allowing children to achieve successful outcomes.

RESPONSIBILITIES:

• Provides case-level supervision for all assigned Kinship Specialists as needed.
• Assures that all policies are followed and that outcomes are achieved per contractual agreements.
• Provides regular supervision to Kinship Specialists guiding staff in ways that achieve desired contractual goals.
• Coordinates service provision in assigned region, with particular emphasis on meeting contractual expectations for frequency, duration, and mode on monthly supportive contacts.
• Assures that each staff is trained in Kinship Navigator service delivery.
• Works with the Quality and Compliance staff to ensure that the database captures the necessary information on all cases. Utilizes Quality Dashboard to provide individual Caseworker supervision related directly to individual performance in meeting contract expectations.
• Reviews 100% of monthly reports prior to submission, ensuring a thorough and unbiased assessment of family strengths and suitability for KPC approval and/or adoption approval.
• Assigns families to the Kinship Specialist for licensing and/or support.
• Ensures Myevolv is updated timely with current family and child placement information.
• Assures timely, professional, and effective connections between Four Oaks and HHS Licensing/Social Work Case Managers, Supervisors, and Social Work Administrators.
• Coaches, mentors and supports Caseworkers in meeting contract requirements regarding services and support, track and monitor individual and collective Caseworker job performance.
• Effectively leads staff to ensure that clients have successful outcomes, coordinating with Success and/or Case Managers (internal and external) to ensure services provided enable successful outcomes.
• Provides temporary caseload coverage due to position vacancy or employee leave.
• Performs all other duties as assigned.
• Supervises Kinship Navigators with the RRTS contract by doing the following:
  • Documents service delivery including objectives of services and resources provided or referred.
  • Assists with program design by leveraging professional knowledge base to develop effective, standards-based treatment and care protocols.
  • Provides plan for and may participate in direct coverage of activities with clients.
  • Creates a positive, outcome-oriented culture for staff and managers under his/her oversight.
  • Oversees the hiring, development, supervision, and retention of qualified staff in his/her/their assigned programs.
  • Implements and provides leadership interpretation/guidance for agency policies and procedures.
  • Provides case, skill and/or personal supervision dependent on assigned program responsibilities.
  • Supervises staff on quality and timeliness of service provision and case progress.
  • Performs all other duties as assigned.

Qualifications

What you need:

BA Degree in Human Services, Social Work, Behavioral Sciences or related field plus one year of related experience. At least one year of previous supervisory experience is highly preferred. Knowledge of foster care and adoption systems is preferred.