Kinexys Product Senior Associate

JPMorgan Chase & Co.; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Kinexys seeks a Senior Product Associate to drive development and optimization through user research, metrics, and cross-functional collaboration. You will shape product direction and inform decisions with customer and data insights.

You will partner with product managers to identify opportunities, write requirements and user stories, and help plan launches. The role emphasizes hands-on analysis, documentation, and a customer-centric approach across the product life cycle.

Qualifications

• 3+ years of experience in product management or a related field.
• Knowledge of the product development lifecycle.
• Experience with discovery and requirements definition.
• Familiarity with data analytics and data literacy.
• Experience with storyboard creation and PowerPoint.
• Experience or exposure to cross-border payments processing in an institutional context.

Responsibilities

• Identify new product opportunities through user research and discovery.
• Plan upstream and downstream implications of new features on the product experience.
• Support collection of user research, journey mapping, and market analysis to inform the strategic roadmap.
• Analyze, track, and evaluate product metrics across the development life cycle.
• Write requirements, epics, and user stories to support product development.
• Collaborate with cross-functional teams to identify solutions addressing user needs and business goals.
• Participate in planning sessions and assist in executing product initiatives and launches.
• Engage stakeholders to define user workflows, requirements, stories, and customer value.
• Maintain product documentation across capability domains.

Skills

Product management

Product lifecycle

Data analytics

Storyboarding

Stakeholder engagement

Cross-functional collaboration

Tools

PowerPoint

Job description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in Kinexys, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
• Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
• Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
• Maintains product documentations across capability domains

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Experience with storyboarding and PowerPoint deck creation
• Experience with problem solving - no problem, whether qualitative or quantitiative in nature, should be too scary to solve
• Experience or exposure to cross-border payments processing in an institutional or corporate payments context