Kinetic Project Manager

Uniti Group Inc.; North Carolina; On-site; USD 63,000 - 72,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Plan

Health Savings Account

Life Insurance

Educational Assistance

Job summary

Uniti Group Inc. (Kinetic) is seeking a Project Manager to oversee external contractor construction for fiber builds from launch through placement. You will coordinate with vendors and internal teams to keep milestones on track and forecast project completion.

You will manage dependencies, mitigate risks, and ensure clear communication with non-technical stakeholders while adhering to regulatory requirements and delivering excellent customer service.

Qualifications

• Strong verbal and written communication skills.
• Ability to learn quickly and adapt to evolving business needs.
• Excellent organizational, time-management, and multitasking skills.
• Ability to understand and clearly explain complex circuit installations.
• Ability to understand and clearly explain OSP topology.
• Ability to provide recommendations for process improvements.
• Ability to be assertive and escalate issues with internal departments as needed to maintain proper workflow for customer orders.
• Strict attention to detail.
• Strong problem-solving and critical-thinking skills.
• Ability to work effectively as both an individual contributor and a team member.
• Experience working directly with customers, with the ability to communicate professionally and empathetically.

Responsibilities

• Manage the end-to-end placement process, including coordination with external vendors and internal teams, oversight of OSP resources to ensure timely facility readiness, and collaboration with Local Operations, Local Engineering and all internal teams.
• Manage complex fiber builds in partnership with internal departments, fostering strong working relationships to maintain workflow continuity, meet committed due dates, and achieve departmental goals.

Skills

Communication skills

Verbal & written communication

Learning ability

Organizational skills

Time management

Multitasking

OSP topology

Process improvement

Escalation

Attention to detail

Problem solving

Teamwork

Customer service

Education

College degree

Job description

Kinetic, a business unit of Uniti (NASDAQ: UNIT), is a premier insurgent provider of multi-gigabit fiber internet, whole-home Wi-Fi, internet security, and voice services in 1,400 markets across 18 states in across the U.S. Additional information about Kinetic is available at www.GoKinetic.com

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About The Role

The Project Manager will oversee external contractor construction for fiber builds from launch through placement. This role coordinates with external vendors and internal cross-functional teams throughout the project life cycle to ensure tasks are updated, project milestones remain on track, and monthly forecasts for HH and job completions are maintained. The Project Manager will also manage project dependencies, resolve interferences, and support risk mitigation efforts.

Excellent written and verbal communication skills are essential for explaining complex technical concepts to non-technical stakeholders. The ideal candidate can manage and prioritize tasks effectively in a fast-paced environment, is familiar with industry-standard tools and software, and takes a proactive approach to staying current with technological advancements. A strong understanding of telecommunications regulatory and compliance requirements is also highly beneficial. Above all, this role requires a commitment to delivering exceptional customer service and maintaining high standards in every professional interaction.

What You'll Do

• Manage the end-to-end placement process, including coordination with external vendors and internal teams, oversight of OSP resources to ensure timely facility readiness, and collaboration with Local Operations, Local Engineering and all internal teams.
• Manage complex fiber builds in partnership with internal departments, fostering strong working relationships to maintain workflow continuity, meet committed due dates, and achieve departmental goals.

Do You Have?

• Strong verbal and written communication skills
• Ability to learn quickly and adapt to evolving business needs
• Excellent organizational, time-management, and multitasking skills
• Ability to understand and clearly explain complex circuit installations
• Ability to understand and clearly explain OSP topology
• Ability to provide recommendations for process improvements
• Ability to be assertive and escalates issues with internal departments as needed to maintain proper workflow for customer orders
• Strict attention to detail
• Strong problem-solving and critical-thinking skills
• Ability to work effectively as both an individual contributor and a team member
• Experience working directly with customers, with the ability to communicate professionally and empathetically
• A commitment to maintaining the highest standards of customer service and satisfaction in all professional interactions.
• Ability to follow up and follow through on multiple tasks
• Ability to work independently while also contributing effectively in a team environment
• College degree and 2-4 years professional level experience; or 6+ years professional level related experience; or an equivalent combination of education and professional level related experience required.

Even Better

• Demonstrated ability to manage and prioritize tasks effectively in a fast-paced environment
• Familiarity with industry-standard tools and software, as well as a proactive approach to staying updated with the latest technological advancements
• A solid understanding of regulatory and compliance requirements in the telecommunications sector is highly beneficial
• Management of Contractor experience

The starting compensation range for this job is $63,400 to $72,000

Physical Tasks- Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting and Stationary: Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching: Occasionally: 0-33% |Lifting -Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%

Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33%

Equipment Used in Job Performance: Computer, Printer, Fax, Telephone, Basic Office Supplies, Copier

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Our Benefits

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan

Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Notice to Non-U.S. Citizens: Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti's network. If you are not a U.S. citizen, please notify your recruiter or contact HR Legal as soon as possible for information on Uniti's foreign personnel disclosure and approval requirements.

Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate's written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.