Kinaxis Techno-Functional Consultant (US-based)

Infosys Limited; United States; Remote; USD 66,000 - 102,000; Full time

Benefits offered by this job

Disability

Health reimbursement accounts

Insurance (Accident, Critical Illness,

Hospital Indemnity, Legal

Job summary

Infosys invites applications for a Kinaxis Techno-Functional Technology Lead in the United States. The role centers on Kinaxis Rapid Response administration, on-premises support, and integration development. The candidate will resolve incidents, perform root-cause analysis, and collaborate with customer process consultants.

A strong background in Kinaxis Maestro, workbooks, scripts, and data integrations is required. Travel to client locations may be required; U.S. persons per 22 C.F.R.

Qualifications

• Bachelor’s degree or foreign equivalent required; will also consider three years of progressive experience in lieu of each year of education.
• Experience with Kinaxis SCM modules and Maestro/RapidResponse administration.
• Ability to administer Kinaxis Maestro environments, develop workbooks, and troubleshoot integrations.
• Strong problem-solving, root-cause analysis, and communication with customers and technical teams.

Responsibilities

• Address user issues and resolve technical problems in Kinaxis Rapid Response.
• Manage tickets and service requests, perform configuration updates.
• Collaborate with process consultants and SMEs to improve processes.
• Administer Maestro/RapidResponse, develop workbooks and scripts, troubleshoot data integrations.
• Coordinate with infrastructure and database teams for issue resolution and deployments.

Skills

Kinaxis Rapid Response

Root cause analysis

Issue resolution

Customer communication

Enterprise software administration

SQL & database connectivity

Education

Bachelor’s degree or foreign equivalent

Tools

Kinaxis Maestro

REST APIs

PowerShell

Windows Server

IIS

ETL processes

Job description

Infosys invites applications for a Kinaxis Techno-Functional Technology Lead in the United States. The role centers on Kinaxis Rapid Response administration, on-premises support, and integration development. The candidate will resolve incidents, perform root-cause analysis, and collaborate with customer process consultants.

A strong background in Kinaxis Maestro, workbooks, scripts, and data integrations is required. Travel to client locations may be required; U.S. persons per 22 C.F.R.