Kiehl's Since 1851 - Store Manager - Austin, TX (Domain)

L'Oréal USA; Austin (TX); Vor Ort; USD 48.000 - 51.000; Vollzeit

Benefits dieser Stelle

VIP Shop discount

Learning & Development

Employee Resource Groups

Mental Health & Wellness programs

Zusammenfassung

Kiehl's Since 1851, Store Manager-Austin, TX (Domain) for L'Oréal USA is seeking a Store Manager to lead daily operations, drive sales, and maintain an exceptional guest experience in the Austin market. You will support the District Manager, coach associates, and ensure brand standards across the store.

The role emphasizes customer service excellence, training, and adherence to company policies while promoting product presentation and team productivity.

Qualifikationen

• Retail/cosmetic experience preferred.
• Customer service experience required.
• Strong communication and analytical skills.
• Basic computer skills required.
• Must be willing to work 2 closing shifts per week and 2 full weekends per month.
• Authorized to work in the United States without sponsorship.

Aufgaben

• Deliver best-in-class experience to customers.
• Assist District Manager in achieving store sales goals.
• Maintain brand image and store cleanliness.
• Train new store employees and execute visual directives.
• Perform open/close procedures and enforce policies.
• Provide excellent customer service and build repeat business.

Kenntnisse

Retail experience

Customer service

Communication skills

Analytical skills

Basic computer skills

Bilingual: Spanish or Mandarin

Ausbildung

High School Diploma or GED

Jobbeschreibung

Kiehl's Since 1851, Store Manager-Austin, TX (Domain)

Who We Are:

For more than a century, L'Oreal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty.Our goal is to offereach and everyperson around the world the best of beautyin terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

What You Will Do:

We have an exciting opportunity to join the Kiehl's family as a store manager. This position is responsible for assisting the district Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team. Provide superior customer service standards and develop customer relationships that will result in repeat business. Execute short and long term plans to achieve goals in support of the store's business strategy. Responsible for product and brand image presentation while maintaining a neat and organized store.

• Delivers a best in class experience to customers
• Upholds standards of customer service excellence
• Leader in productivity
• Regular attendance and timeliness for all scheduled shifts
• Assist District Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team
• Enforce company policies and procedures
• Perform open and close procedures for the store

• Provide training to new store employees
• Effectively execute visual directives, education selling tools and customer service standards
• Perform other job-related duties as assigned

What We Are Looking For:

Required Qualifications:

• Retail and/or cosmetic experience preferred
• Prior key holder experience preferred
• Customer service experience
• Communication skills
• Analytical skills
• Basic computer skills
• Must be willing to work2 closing shifts per week and 2 full weekends per month
• High School Diploma or GED required
• Must be 18 years or older
• Authorization to work in the United States on a full-time, permanent, ongoing basis is required. No immigration support/sponsorship offered for this role.

Preferred Qualifications:

• Bilingual: Spanish or Mandarin

Physical Environment:

Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis

What's In It for You:

• Salary Range: $35-$37
• Access to Company Perks (VIP Access to L'Oreal's Internal Shop for Discounted Products)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don'tmeet every single requirement? At L'Oreal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [e-mail]. If you need assistance to accommodate a disability, you may request an accommodation at any time.

Our Safe Together Plan:

Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other's health & safety in mind.