Kids Party & Guest Experience Lead

Scramble Indoor Play; Arlington (VA); On-site; USD 35,000 - 40,000; Full time

Job summary

Scramble Indoor Play in Northern VA is seeking an energetic full-time manager to lead guest services, schedule parties, and drive group sales. You will ensure a high-energy, kid-friendly environment, coordinate birthday events, and help shape programs while upholding company policies.

The role requires 2–5 years in management, strong leadership, and weekend/holiday availability; experience with youth programs and fundraisers is a plus. Equal opportunity employer.

Qualifications

• 2–5 years’ experience in a management role.
• Experience organizing and executing birthday parties.
• Experience organizing fundraisers.
• Experience working with youths/camp counselors is a plus.
• Computer literacy in MS Office is required.
• Strong communication, interpersonal, and leadership skills; team player.
• Excellent organizational and time management skills.
• Weekend and holiday availability.

Responsibilities

• Lead guest services and set high standards for staff interactions.
• Oversee party scheduling and special programs for proper coverage.
• Interact with guests daily to assess future business needs.
• Drive group sales and birthday party packages.
• Maintain policy adherence and administer waivers.

Skills

Management experience

Party planning

Fundraising

Youth/work experience

Communication

Organization

Tools

MS Office

Job description

Scramble Indoor Play in Northern VA is seeking an energetic full-time manager to lead guest services, schedule parties, and drive group sales. You will ensure a high-energy, kid-friendly environment, coordinate birthday events, and help shape programs while upholding company policies.

The role requires 2–5 years in management, strong leadership, and weekend/holiday availability; experience with youth programs and fundraisers is a plus. Equal opportunity employer.