Kids Club Coordinator

Genesis Health Clubs; Overland Park (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Kids Club Coordinator to inspire and engage children while providing exceptional service to families. This role involves managing a vibrant Kids Club, ensuring a safe and enjoyable environment for all. You will lead a dedicated team, organize fun activities, and support families in finding the right youth programming. With a focus on character and community, you will play a vital role in fostering relationships and creating a welcoming atmosphere. If you are enthusiastic, organized, and passionate about child development, this is the perfect opportunity for you.

Qualifications

• Must be 18+ years old with a High School Diploma or equivalent.
• Current First Aid, CPR, BPT certifications are required.
• Experience in child development is essential.

Responsibilities

• Engage with children and Team Members positively and proactively.
• Manage overall member experience and support with member issues.
• Support hiring, onboarding, and training of Kids Club staff.

Skills

Leadership Skills

Communication Skills

Organizational Skills

Child Development

Education

High School Diploma or equivalent

Tools

Excel

Word

Outlook

Job description

Title: Kids Club Coordinator
Reports to: Regional Youth Director/Regional Kids Club Director, Club Manager

Expected Results (In Support of Our Intentional Culture):

Purpose: Staff is Family and together, we help people take charge of their health!

• I operate 100% of the time with our Purpose serving as the foundation for my decisions and actions.
• I assist and supervise children in the Kids Club while providing exemplary customer service to parents and staff.

Values:

I use the following as standards and principles of my behavior to fulfill our Purpose and execute our Mission:

• MMFI: Make Me Feel Important
• Lead by Example
• Exercise
• Staff is Family
• Invest in Our Members, Clubs, Team

Awareness and Communication Tools:

• I use Safe Space to support effective communication and consistently support the Team with this tool.
• My communication, and that of my Team, is clear, data-based, and drama-free, supporting our Purpose and Values. We communicate openly, respectfully, and honestly.
• I coach using Safe Space and tools such as Trust Triangle, Learning Cycle, A+ Curve, Kind vs. Nice, Karpman’s Drama Triangle, BE-do-have.

Character:

I am a role model for the Genesis Health Clubs Brand. My decisions and actions are rooted in strong character, and I support the Team with character-based coaching and feedback.

GHC Brand Absolutes:

• Walk into, out of, and around the club with pride 100% of the time.
• Engage members and the Team with a 5 Step greeting 100% of the time.
• Escort members and Team to their desired location instead of pointing 100% of the time.
• Actively guard against the rule of 3 100% of the time.
• Build others up; seek the Magic 100% of the time.

Expected Results (In Support of Our Operating Systems):

Zone Management

• Responsible for Zone duties, including weekly Zone Inspections.
• Ensure facilities are Brand Clean and look new or like new.
• Submit work orders and communicate future needs for repairs.

Performance Management

• Provide real-time performance feedback to Kids Club Team.
• Coach using Purpose and Values supporting tools.
• Conduct 6-month and 12-month Duo Reviews with direct reports.

Specific Duties and Responsibilities:

1. Use Purpose, Values, and Tools to inspire others.
2. Engage positively and proactively with children and Team Members.
3. Understand all duties and procedures, and coach others accordingly.
4. Be a resource for fun, high-energy, age-appropriate activities.
5. Manage overall member experience and support with member issues.
6. Support families in finding the right youth programming.
7. Support hiring, onboarding, and training of Kids Club staff.
8. Execute and staff Monthly Parent’s Night Out Events.
9. Work varied shifts including mornings, evenings, and weekends.
10. Organize staffing to ensure proper coverage and ratios.
11. Monitor daily Kids Club reports and manage child waivers and information.
12. Maintain organization of desk and paperwork, and ensure supplies are stocked.
13. Ensure accurate time clock entries and perform Zone Management functions.
14. Maintain proper uniform standards and manage the Kids Club schedule.
15. Be responsible for opening and closing Kids Club when needed.
16. Perform weekly supplies count and manage purchases.
17. Understand fiscal goals and their impact.
18. Attend all mandatory meetings and disseminate information to the team.
19. Work with Regional Youth Director to develop the team and environment.
20. Develop strong relationships with members and Team, creating an inviting atmosphere.

Physical and Mental Requirements:

• Position is hourly, with a minimum of 30 hours/week, and eligible for benefits.
• May instruct classes or work in other departments outside regular hours with approval.
• Requires physical fitness and mental alertness; includes standing, walking, lifting, etc.
• Capable of handling physical and mental stress.
• Proficiency in Excel, Word, Outlook, and other software.
• Positive attitude and professional behavior at all times.

Environmental Conditions:

• Primarily indoor work, with possible outdoor duties.
• Notify management of unsafe conditions.

Qualification Requirements:

• 18+ years old, High School Diploma or equivalent.
• Current First Aid, CPR, BPT certifications.
• At least one year of experience with child development.
• Physically healthy and fit.
• Literate in English and basic math.
• Motivated, enthusiastic, with excellent communication skills.
• Leadership skills appropriate for the role.
• Organizational skills and flexible schedule.
• Reliable transportation.