Kids’ Clothing Retail Sales Associate

Carter's, Inc.; Cedar Rapids (IA); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Employee discount

Education assistance

Career development programs

Inclusive environment

Job summary

Carter’s, Inc. is hiring a Sales Associate in Cedar Rapids to greet customers, help with product selection, and process transactions in a busy retail setting.

You will support omnichannel shopping, replenish floors, and promote promotions and loyalty programs. The role emphasizes a friendly, solutions-focused attitude, effective communication, and the ability to manage multiple tasks while maintaining store standards.

Qualifications

• Previous customer service experience preferred.
• Ability to greet customers and assist with product selection.
• Capable of standing for long periods and lifting up to 40 pounds.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Confidently and proactively resolve issues for customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Skills

Customer service

Communication skills

Multitasking

Omnichannel sales

Tools

POS system

Job description

Carter’s, Inc. is hiring a Sales Associate in Cedar Rapids to greet customers, help with product selection, and process transactions in a busy retail setting.

You will support omnichannel shopping, replenish floors, and promote promotions and loyalty programs. The role emphasizes a friendly, solutions-focused attitude, effective communication, and the ability to manage multiple tasks while maintaining store standards.