Kiddie Park Ride Operations Lead

SAN-Antonio-Zoo; San Antonio (TX); In loco; USD 42.000 - 52.000; Tempo pieno

Descrizione del lavoro

San Antonio Zoo in San Antonio, TX is seeking a Kiddie Park Section Lead to oversee day-to-day operations of all rides and ticket booths at Train or Kiddie Park.

You will lead a team, ensure safety, deliver authentic guest interactions within seconds of entry, and maintain opening/closing procedures, uniforms, and cleanliness.

This role requires 18+ with a clean driving record, strong communication, and flexibility for day, nights, weekends, and occasional after-hours.

Competenze

• Ability to operate rides safely.
• Effective written and verbal communication skills.
• Experience with narrow gauge trains preferred.
• High school diploma or GED preferred.
• 1-year customer service experience preferred.
• One year of supervisory experience in retail, hospitality, or food service is preferred.
• Be able to work positively under pressure in a fast-paced, time-sensitive environment.
• Strong attention to detail, not easily distracted, and commitment to safety.
• Must react well in stressful emergencies.
• Must be 18 years of age or older with a clean driving record for vehicle operation.
• Successful candidates must complete a pre-employment National Sex Offender Search, Criminal Background Check, and Drug Screen.
• Must be able to work in varying climates and weather conditions (rain, snow, hot, or cold).
• We enjoy year-round operation for all staff, must be available day, nights, weekends, and occasional special after-hour assignments.
• Successful completion of IRT certification is required for continued employment (training provided on-site).

Mansioni

• Lead day-to-day operations of all rides and ticket booths within Train or Kiddie Park.
• Delegate and exhibit leadership to team members you oversee.
• Ensure all opening and closing procedures are complete for all operating rides.
• Engage children at their level, allowing them to become part of their memorable experience.
• Maintain proper uniform and assigned work areas for staff.
• Keep locations stocked and in safe, neat, clean condition.
• Support the creation of a cohesive team and effective planning.
• Ensure rides and equipment are kept neat, clean, and sanitized.
• Monitor rider safety and take necessary measures to prevent endangering riders or staff.
• Handle customer complaints and escalate to management when needed.
• Be available day, nights, weekends, and occasional after-hours.

Conoscenze

Rides operation

Guest service

Leadership

Safety awareness

Communication

Emergency response

Formazione

High school diploma or GED

Descrizione del lavoro

San Antonio Zoo in San Antonio, TX is seeking a Kiddie Park Section Lead to oversee day-to-day operations of all rides and ticket booths at Train or Kiddie Park.

You will lead a team, ensure safety, deliver authentic guest interactions within seconds of entry, and maintain opening/closing procedures, uniforms, and cleanliness.

This role requires 18+ with a clean driving record, strong communication, and flexibility for day, nights, weekends, and occasional after-hours.