Kickback Host

Drury Hotels; Grand Rapids (MI); On-site; USD 21,025 - 29,945; Part time

Benefits offered by this job

Earned time off

401K

Hotel discounts

Annual free night certificate

Job summary

Drury Inn & Suites in Grand Rapids, MI is seeking a part-time team member for evening shifts (4:00pm–8:00pm) with a wage of $18.50/hr. The role involves working with guests in a fast-paced environment and contributing to a welcoming hospitality experience.

We offer earned time off, 401(k), hotel discounts, and an annual free night certificate. Join a team recognized for outstanding workplace culture and growth opportunities.

Qualifications

• Knowledge of hotel services and guest relations.
• Ability to communicate clearly in English.
• Positive, energetic interaction with guests.

Responsibilities

• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Skills

Customer service

English proficiency

Friendly demeanor

Job description

Part time position- up to 20 hours per week- Shifts are 4:00pm-8:00pm - Wage is $18.50/hr

We are looking for team members who enjoy working with guests in a fast paced environment! If that's you we'd love to meet you!

Part time team member benefits include: Earned time off, 401K, hotel discounts, and an annual free night certificate!

Property Location:

Drury Inn & Suites - 5175 28th Street SE , Grand Rapids, Michigan 49512

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Incentives – Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
• Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth – Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health & well-being – Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement – Company-matched 401(k)
• Award-winning – Ranked among Newsweek's America's Greatest Workplaces 2025

What you will do:

Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.

Ensure exceptional, positive experiences for our diverse team members and guests.

• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What we expect of you:

We seek friendly, energetic communicators with these qualifications.

• Knowledge of hotel accommodations, the community. and hotel services
• Ability to conduct accurate inventory of food items and calculate order levels
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
• Ability to speak and receive direction (written and verbal direction) in English

Rise. Shine. Work Happy.

Hiring Immediately!