Kickback Host

Drury Hotels Company, LLC; Blue Springs, Kansas City (MO, MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonuses up to $3200/year

Hotel discounts and free room nights

Mentorship and development plans

Flexible scheduling

401(k) retirement plan

Job summary

Drury Hotels in Blue Springs, MO invites you to join our team and help deliver exceptional guest experiences. You will engage in the 5:30 Kickback program, ensure cleanliness in the lobby and kitchen areas, and maintain food safety and stock levels while providing friendly service and local area knowledge.

We value energetic communicators with a can-do spirit and offer opportunities for growth, cross-training, and competitive rewards, including internal promotions and a comprehensive benefits

Qualifications

• Knowledge of hotel accommodations, the community, and hotel services.
• Ability to speak and receive direction (written and verbal) in English.

Responsibilities

• Make our complimentary 5:30 p.m. Kickback 'happy hour' available and enjoyable for guests.
• Ensure exceptional experiences for diverse team members and guests.
• Oversee the 5:30 Kickback for guests through food preparation and cleanup.
• Keep the kitchen and lobby area clean and well organized.
• Ensure food safety standards and adequate supplies.
• Uphold high standards of integrity, service, and hospitality.
• Answer guests' questions using knowledge of the hotel, area, and events.
• Provide courteous, friendly service with a +1 attitude.

Skills

Customer service

Communication

Hospitality

English proficiency

Job description

Property Location: 20300 E. 42nd Street South - Blue Springs, Missouri 64015

You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
• Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Forbes' Best Midsize Employers (2024)

What you will do:

• Make our complimentary 5:30 p.m. Kickback "happy hour" ... well, happy for our guests.
• Ensure exceptional, positive experiences for our diverse team members and guests.
• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest's questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What we expect of you:

• With your can-do spirit and unique personality, you will shine at Drury Hotels.
• We seek friendly, energetic communicators with these qualifications.
• Knowledge of hotel accommodations, the community. and hotel services
• Ability to conduct accurate inventory of food items and calculate order levels
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
• Ability to speak and receive direction (written and verbal direction) in English
• Rise. Shine. Work Happy.
• Hiring Immediate