Kickback Host

Drury Hotels Company; Bay Village (OH); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200 (bonus is

Paid time off

Hotel discounts and free room nights

Mentorship and internal promotions

Company-matched 401(k)

Award-winning workplace (Newsweek 2025

Job summary

Drury Hotels is seeking a friendly and energetic team member to oversee the evening Kickback program, manage food prep and clean-up, and ensure a welcoming environment for guests and staff. The role emphasizes food safety, inventory control, and excellent guest interactions.

Join a team that values service, hospitality, and growth opportunities. The position is based at our Ohio location, offering competitive pay and a discretionary bonus program in addition to standard benefits.

Qualifications

• Knowledge of hotel accommodations, the community, and hotel services.
• Ability to conduct accurate inventory of food items and calculate order levels.
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
• Ability to speak and receive direction in English

Responsibilities

• Oversee the 5:30 Kickback for guests through food preparation and cleanup.
• Ensure kitchen and lobby are clean and well organized.
• Ensure food safety standards are met and supplies are stocked at appropriate levels.
• Present and maintain high standards of integrity, service, and hospitality to promote Drury culture.
• Answer guests’ questions using knowledge of the hotel, area, and events.
• Provide courteous, friendly guest service with a +1 Service attitude.

Skills

Guest service

Communication

English language

Inventory management

Job description

Property Location:

Drury Inn & Suites - 4100 Orange Place , Orange Village, Ohio 44122

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There’s a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are … and well compensated for all you accomplish.

• _Incentives -_Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)

• Work-life-balance– Flexible scheduling, paid time off, hotel discounts and free room nights

• _Career growth -_Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year

• _Health and well-being -_Medical, dental, vision, prescription, life, disability and Team Member Assistance Program

• _Retirement -_Company-matched 401(k)

• Award-winning- Ranked among Newsweek’s America’s Greatest Workplaces 2025

Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off. This role is eligible for a discretionary quarterly “+1 Service” bonus.

What you will do:

Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.

Ensure exceptional, positive experiences for our diverse team members and guests.

• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.

• See to it that the kitchen and lobby area are clean and well organized.

• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.

• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.

• Answer guest’s questions using your knowledge of the hotel, area, and events.

• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What we expect of you:

With your can-do spirit and unique personality, you will shine at Drury Hotels.

We seek friendly, energetic communicators with these qualifications.

• Knowledge of hotel accommodations, the community. and hotel services

• Ability to conduct accurate inventory of food items and calculate order levels

• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere

• Ability to speak and receive direction (written and verbal direction) in English

Rise. Shine. Work Happy.

Hiring Immediately!

The pay range is:

$17.15 - $25.16

The starting wage may be above the minimum rate, based on relevant experience, skills, and education.

We will be accepting applications on an ongoing basis.