Keynote Production Associate Manager

Salesforce; Illinois; On-site; USD 75,000 - 120,000; Full time

Job summary

Salesforce is seeking an Operations Lead on the Keynote team to drive in-room operations and logistics for high-profile events, including Dreamforce and world tours. You will collaborate with Keynote Room Leads and cross-functional partners, manage front and back of house activities, and ensure a flawless in-room experience for leaders and customers.

Ideal candidates excel at project and time management, communication, and working under tight deadlines in a fast-paced environment; travel to 5+

Qualifications

• Desire to grow within our Operations Team long term with a deep curiosity to understand team workflows
• Coachable attitude and eagerness to learn - open to feedback and developing action plans for growth
• Exceptional project and time management skills - highly organized, detail-focused, results-driven, and accountable
• Ability to communicate clearly with project stakeholders and manage expectations
• Ability to work against tight deadlines in a fast-paced environment

Responsibilities

• Collaborate closely with our Keynote Room Lead(s) and cross-functional partners to carry out the Keynote Room experience
• Lead front of house and back of house operations across the Keynote portfolio, including Dreamforce, world tours, and internal events
• Lead the reserved seating planning and onsite execution in our keynote rooms
• Develop and maintain Keynote Operations Best Practice documents and templates
• Serve as the point of contact for our Safety & Security team
• Manage the backstage green room pre-planning
• Manage hair & makeup schedules
• Manage photography & Salesforce character requests in the keynote room
• Attend daily meetings to update the team on progress/status/issues/troubleshooting
• Travel to 5+ domestic events

Skills

Desire to grow within Operations

Coachable attitude

Project management

Time management

Clear communication

Job description

Job Category

Marketing & Communications

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is seeking a highly motivated individual who is passionate about process, collaboration, and operational excellence to join the Keynote team. The Keynote team produces industry-leading keynote experiences that are the ultimate expression of the Salesforce brand, culture, and core values. Embracing best practices from non-conventional tech sources, such as television, music, and entertainment, the Keynote team creates live, impactful global keynotes that engage both in-room and online audiences, unleashing the power of Salesforce anywhere.

As an Operations Lead on the Keynote team, you will help drive in-room operations and logistics for Salesforce keynotes, delivering a consistent in-room experience for top leaders and customers. You must possess excellent communication skills, acute attention to detail, unshakable nerves, and an unrestrained desire to master and contribute to the best practices in operations that have made Salesforce events so press-worthy.

Responsibilities: What impact will the candidate make?

• Collaborate closely with our Keynote Room Lead(s) and cross-functional partners to carry out the Keynote Room experience
• Lead front of house and back of house operations across the Keynote portfolio, including Dreamforce, world tours, and internal events
• Lead the reserved seating planning and onsite execution in our keynote rooms
• Develop and maintain Keynote Operations Best Practice documents and templates
• Serve as the point of contact for our Safety & Security team
• Manage the backstage green room pre-planning
• Manage hair & makeup schedules
• Manage photography & Salesforce character requests in the keynote room
• Attend daily meetings to update the team on progress/status/issues/troubleshooting
• Travel to 5+ domestic events

Minimum qualifications: What is absolutely necessary to be considered?

• Desire to grow within our Operations Team long term with a deep curiosity to understand team workflows
• Coachable attitude and eagerness to learn - open to feedback and developing action plans for growth
• Exceptional project and time management skills - highly organized, detail-focused, results-driven, and accountable
• Excels at keeping your eye on the big picture objectives while also diving into the details that can critically impact the success of our keynote
• Ability to communicate clearly and concisely and manage expectations with project stakeholders
• Ability to work against tight deadlines in a fast-paced environment, and work on multiple initiatives and projects simultaneously
• Is a collaborator, and no job is too small

About Salesforce boilerplate: Who we are, what we do, how we do it?

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. We strive to build a workplace that reflects society and where everyone feels seen, valued, heard, and empowered to do their best work. Learn more about our commitment to Equality at https://www.salesforce.com/company/equality/ . This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2020 - 12 years in a row.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company. We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you t