Keynote Production Associate Manager

Salesforce; Chicago (IL); On-site; USD 94,000 - 142,000; Full time

Job summary

Salesforce is seeking a highly motivated operations professional to join the Keynote team, supporting front‑of‑house and backstage activities for major events such as Dreamforce and world tours. You will coordinate seating, schedules, and room logistics while maintaining safety and brand standards.

The role emphasizes collaboration, meticulous planning, and the ability to adapt to fast‑paced event environments.

Qualifications

• Desire to grow within our Operations Team long term with a deep curiosity to understand team workflows.
• Coachable attitude and eagerness to learn - open to feedback and developing action plans for growth.
• Exceptional project and time management skills – highly organized, detail‑focused, results‑driven, and accountable.
• Ability to communicate clearly and concisely and manage expectations with project stakeholders.
• Ability to work against tight deadlines in a fast‑paced environment, and work on multiple initiatives and projects simultaneously.
• Is a collaborator, and no job is too small.

Responsibilities

• Lead front of house and back of house operations across the Keynote portfolio, including Dreamforce, world tours, and internal events
• Lead the reserved seating planning and onsite execution in our keynote rooms
• Develop and maintain Keynote Operations Best Practice documents and templates
• Serve as the point of contact for our Safety & Security team
• Manage the backstage green room pre‑planning
• Manage hair & makeup schedules
• Manage photography & Salesforce character requests in the keynote room
• Attend daily meetings to update the team on progress/status/issues/troubleshooting
• Travel to 5+ domestic events

Skills

Growth mindset

Coachable

Project management

Time management

Detail oriented

Results driven

Collaborative

Communication

Deadline driven

Team player

Job description

Job Category Marketing & Communications Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce is seeking a highly motivated individual who is passionate about process, collaboration, and operational excellence to join the Keynote team. The Keynote team produces industry‑leading keynote experiences that are the ultimate expression of the Salesforce brand, culture, and core values. Embracing best practices from non‑conventional tech sources, such as television, music, and entertainment, the Keynote team creates live, impactful global keynotes that engage both in‑room and online audiences, unleashing the power of Salesforce anywhere.

Responsibilities

What impact will the candidate make? Collaborate closely with our Keynote Room Lead(s) and cross‑functional partners to carry out the Keynote Room experience

• Lead front of house and back of house operations across the Keynote portfolio, including Dreamforce, world tours, and internal events
• Lead the reserved seating planning and onsite execution in our keynote rooms
• Develop and maintain Keynote Operations Best Practice documents and templates
• Serve as the point of contact for our Safety & Security team
• Manage the backstage green room pre‑planning
• Manage hair & makeup schedules
• Manage photography & Salesforce character requests in the keynote room
• Attend daily meetings to update the team on progress/status/issues/troubleshooting
• Travel to 5+ domestic events

Minimum qualifications

• Desire to grow within our Operations Team long term with a deep curiosity to understand team workflows
• Coachable attitude and eagerness to learn - open to feedback and developing action plans for growth
• Exceptional project and time management skills – highly organized, detail‑focused, results‑driven, and accountable
• Excels at keeping your eye on the big picture objectives while also diving into the details that can critically impact the success of our keynote
• Ability to communicate clearly and concisely and manage expectations with project stakeholders
• Ability to work against tight deadlines in a fast‑paced environment, and work on multiple initiatives and projects simultaneously
• Is a collaborator, and no job is too small

About Salesforce

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. We strive to build a workplace that reflects society and where everyone feels seen, valued, heard, and empowered to do their best work. Learn more about our commitment to Equality at https://www.salesforce.com/company/equality/. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2020 — 12 years in a row. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company. We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $94,000 - $142,300 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.