Keyholder - Randall Square Rack

Nordstrom; Geneva (IL); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Medical/Vision, Dental & Retirement

Paid Time Away (PTO)

Merchandise Discount

401k & Life Insurance

Job summary

Nordstrom is seeking a Rack Beauty Concierge to thrive in a fast-paced retail setting. You will share beauty knowledge, help customers discover great deals, and keep fixtures clean and well-ticketed as you assist shoppers throughout the day.

The role emphasizes initiative, ownership, and clear communication in a lively, customer-first environment. Responsibilities include maintaining inventory accuracy, defusing issues, and collaborating with teammates to re-merchandise and keep testers

Qualifications

• Enthusiasm and a sense of adventure, see the glass as half full.
• Accountability, initiative, and a high level of ownership.
• Organizational skills, attention to detail, and ability to prioritize multiple tasks.
• A calm head in a busy retail environment.
• Solid math, verbal, and written communications skills.

Responsibilities

• Share your love of beauty trends and tell customers all about product knowledge.
• Keep the customer experience quick, easy, and fun while helping customers uncover the great deals they're looking for.
• Keep the sales floor clean, and filled in and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed.
• Defuse customer situations and provide resolution in a timely and effective manner.
• Work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day.

Skills

Enthusiasm

Accountability

Organizational skills

Calm under pressure

Communication skills

Job description

Job Description

The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment.

Job Description

The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment.

A day in the life…

• Share your love of beauty trends and tell customers all about product knowledge
• Keep the customer experience quick, easy, and fun while helping customers uncover the great deals they're looking for
• Keep the sales floor clean, and filled in and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
• Defuse customer situations and provide resolution in a timely and effective manner
• Work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day

You own this if you have…

• Enthusiasm and a sense of adventure, see the glass as half full
• Accountability, initiative, and a high level of ownership
• Organizational skills, attention to detail, and ability to prioritize multiple tasks
• A calm head in a busy retail environment
• Solid math, verbal, and written communications skills

Physical Requirements:

• Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing and pulling
• Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$19.40 - $20.20 Hourly

We’ve got you covered…

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources
• Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.