Keyholder & Team Leader — Drive Sales, Training & Growth

Ecco; San Mateo (CA); Hybrid; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Vacation & Sick Time

paid Holidays

Employee Discount

Job summary

ECCO is hiring a Third Keyholder in San Mateo, CA to help drive store performance and deliver a world-class guest experience. You will support the Store Manager with merchandise, inventory, operations and staff development on a dynamic retail floor.

You will coach the team, communicate clearly, and act as a Brand Ambassador, upholding ECCO’s culture of passion and customer service excellence in a fast-paced environment.

Qualifications

• Experience in retail store operations and inventory management.
• Ability to train and develop team members.
• Compliance with ECCO policies and procedures.

Responsibilities

• Assist the Store Manager in managing merchandise and inventory.
• Maintain operational and administrative excellence on the sales floor.
• Provide training, coaching and professional development for the store team.
• Communicate information to management and staff as needed.
• Motivate employees to maximize their potential and resolve customer service issues.

Skills

Strong communication

Prioritization

Organization

Follow-up skills

Brand ambassador

Job description

ECCO is hiring a Third Keyholder in San Mateo, CA to help drive store performance and deliver a world-class guest experience. You will support the Store Manager with merchandise, inventory, operations and staff development on a dynamic retail floor.

You will coach the team, communicate clearly, and act as a Brand Ambassador, upholding ECCO’s culture of passion and customer service excellence in a fast-paced environment.