Keyholder & Store Experience Leader (Flexible Schedule)

Torrid

Cary (NC)

On-site

USD 35,000 - 50,000

Full time

14 days+

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Benefits offered by this job

50% associate discount
401K with company match
Employee Stock Purchase Program
Tuition reimbursement
Mental health resources

Job summary

A leading retail company in Cary, North Carolina, is seeking a Keyholder. You'll be essential in supporting store management and ensuring an exceptional shopping experience for customers. The role requires previous retail management experience, strong customer service abilities, and a knack for sales. You'll perform daily store operations, assist in merchandise strategies, and lead the team to achieve company goals. A flexible schedule including nights and weekends is necessary. Expect benefits like a 50% associate discount and 401K.

Qualifications

  • Previous specialty/apparel retail management experience with a track record of leading teams successfully.
  • Ability to multitask in a fast-paced environment while delivering an exceptional customer experience.
  • Flexibility to adapt to changing retail conditions, environments, and schedules.

Responsibilities

  • Support store management with daily operations and ensure company objectives are met.
  • Lead by example in customer service, driving positive customer connections.
  • Assist in merchandise strategies while maintaining store cleanliness and appeal.
  • Perform register functions and contribute to add-on sales.
  • Act as Manager on Duty in the absence of Store Management.

Skills

Retail management experience
Customer service
Sales performance
Adaptability
Trend awareness

Job description

A leading retail company in Cary, North Carolina, is seeking a Keyholder. You'll be essential in supporting store management and ensuring an exceptional shopping experience for customers. The role requires previous retail management experience, strong customer service abilities, and a knack for sales. You'll perform daily store operations, assist in merchandise strategies, and lead the team to achieve company goals. A flexible schedule including nights and weekends is necessary. Expect benefits like a 50% associate discount and 401K.
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