Keyholder & Customer Experience Lead

Torrid; Hickory (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

50% associate discount

401K with company match

Employee Stock Purchase Program

Tuition reimbursement

Mental health resources

Job summary

A leading apparel retailer is seeking a Keyholder to assist the management team with daily operations in Hickory, NC. You will be responsible for providing excellent customer service, achieving company objectives, and managing store operations when needed. Ideal candidates will have experience in retail management and must demonstrate strong leadership and sales skills. The role offers a vibrant work environment and includes benefits like a 50% associate discount and a 401K company match.

Qualifications

• Previous specialty/apparel retail management experience preferred.
• Ability to multitask in a fast-paced environment.
• Flexibility to adapt to changing trends and schedules.

Responsibilities

• Support store management in daily operations.
• Ensure company objectives and KPI goals are met.
• Provide excellent customer service and shopping experience.
• Perform register functions and drive add-on sales.
• Assume responsibilities as acting Manager on Duty.

Skills

Leadership

Customer service

Sales performance

Multitasking

Adaptability

Fashion awareness

Job description

A leading apparel retailer is seeking a Keyholder to assist the management team with daily operations in Hickory, NC. You will be responsible for providing excellent customer service, achieving company objectives, and managing store operations when needed. Ideal candidates will have experience in retail management and must demonstrate strong leadership and sales skills. The role offers a vibrant work environment and includes benefits like a 50% associate discount and a 401K company match.