Keyholder (Part-time)

Normal Brand LLC; West Des Moines (IA); On-site; USD 16,531 - 24,796; Part time

Job summary

Normal Brand LLC in West Des Moines is seeking a dynamic Keyholder to join our team in our Jordan Creek Mall location. The Keyholder will inspire and lead the team to deliver exceptional customer service while executing retail sales strategies.

The ideal candidate is hard working, approachable, and has a passion for making people happy. With flexible availability, you will contribute to maintaining a clean and engaging store environment while encouraging suggestive selling.

Qualifications

• Eager to learn through feedback and solve problems in a fast-paced environment.
• Hard working, team player, and goal oriented.
• People person - approachable and friendly.

Responsibilities

• Inspire and lead team to deliver excellent customer experience.
• Facilitate retail sales and suggestive selling.
• Monitor sell through on sales floor and replenish as needed.

Skills

Team player

Customer experience

Flexible availability

Retail management

Proficient with Shopify

Job description

Description

The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 600 stores in the US. Our retail brick‑and‑mortar store in West Des Moines is located in the Jordan Creek Mall and we want a hard working, personable, goal-oriented Keyholder. The store is an experience where a clean, enjoyable, and fun environment is of utmost importance.

Responsibilities

• “Our goal is to make peoples’ day better, sell clothes, and have FUN!”
• Inspire and lead team to deliver an excellent customer experience and revenue
• Facilitate retail sales and suggestive sell to maximize revenue
• Encourage suggestive selling to maximize revenue
• Monitor sell through on sales floor and replenish as needed
• Maintain a clean store and merchandise to Normal standards
• Educate and train team on product knowledge
• Support Assistant Store Manager and Store Manager on initiatives
• Promote a safe and clean environment for customers and staff
• Embrace an environment that is respectful in communication
• Responsible for securing store

Requirements

• Eager to learn through feedback and solve problems in a fast‑paced environment
• Hard working, team player, and goal oriented
• People person - approachable, friendly
• Team player, goal oriented, and positive
• Inventory integrity
• Ability to adapt quickly to new systems and processes
• Flexible availability, nights, weekends and holidays
• 10-20 hours a week to maintain part‑time status, up to 30 hours during peak business

What will make you stand out

• 2+ years of retail management experience
• Fashion/apparel industry experience
• Passion for making people happy
• Proficiency with Shopify and Shopify POS
• Strong integrity
• Excellent fashion sense
• Self- awareness
• Humble, Hungry, and Smart

Please submit a cover letter along with your resume.