Keyholder: Guest Experience & Sales Leader

Fossil Group, Inc.; Aurora (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Pension Scheme

Commission Scheme

Employee Assistance Programme

Life Assurance

Job summary

Fossil Group, Inc. is seeking a dedicated Keyholder to represent the brand and deliver a superior shopping experience in our Aurora, IL store. You will engage guests, share product knowledge, and drive sales while supporting daily store operations in the absence of management.

The role emphasizes a hands-on team player with a passion for fashion and customer service, offering opportunities for growth and a collaborative, inclusive workplace.

Qualifications

• Friendly and service-oriented attitude.
• Able to engage guests and build rapport.
• Strong communication and interpersonal skills.

Responsibilities

• Engage guests in a proactive, friendly manner.
• Promote loyalty through selling and storytelling.
• Take ownership of targets and KPIs and contribute to team goals.
• Open/close the store when no management is on shift.

Skills

Sales

Customer service

Communication

Team player

Job description

Fossil Group, Inc. is seeking a dedicated Keyholder to represent the brand and deliver a superior shopping experience in our Aurora, IL store. You will engage guests, share product knowledge, and drive sales while supporting daily store operations in the absence of management.

The role emphasizes a hands-on team player with a passion for fashion and customer service, offering opportunities for growth and a collaborative, inclusive workplace.