Keyholder (FT) - Plaza Frontenac

UNTUCKit; St. Louis (MO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Plan

401k

Life Insurance

Paid Time Off

Disability

Training

Casual Environment

Employee Discount

Job summary

UNTUCKit in St. Louis is seeking a results-oriented sales leader who thrives on the sales floor, converts traffic into revenue, elevates the customer experience, and inspires a team to exceed goals.

If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment, we want to meet you! You will lead by example, drive performance, and foster a dynamic, energetic store culture while delivering operational excellence.

Qualifications

• Prior retail leadership or supervisory experience.
• Proven ability to drive sales and coach team.
• Strong clienteling and customer-first mindset.
• Flexible with retail scheduling.
• High school diploma.

Responsibilities

• Lead by example to achieve store sales goals.
• Proactively engage customers and deliver personalized styling.
• Build client relationships through clienteling and follow-up.
• Identify cross-sell and upsell opportunities.
• Open and close the store with accountability and maintain a visually compelling floor.
• Monitor KPIs and provide insights from customer feedback.

Skills

Retail leadership

Clienteling

Sales leadership

Coaching

Communication

Team motivation

Product knowledge

Apple products

G Suite

Omni-channel POS

Education

High school degree

Tools

Apple products

G Suite

Omni-channel POS

Job description

What You’ll Do

We’re looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.

If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment — we want to meet you!

Drive Sales & Client Engagement

• Lead by example in achieving and exceeding individual and store sales goals


• Proactively engage customers, assess needs, and deliver personalized styling solutions


• Build and maintain strong client relationships through effective clienteling and follow-up


• Identify opportunities to cross-sell and upsell to maximize each transaction


• Leverage product knowledge to confidently communicate value and drive conversions

Lead the Sales Floor

• Inspire and motivate associates to deliver high-performance selling behaviors


• Create a dynamic, energetic, and results-focused sales culture


• Coach team members in real time to improve selling techniques and client engagement


• Execute UNTUCKit University training and reinforce daily performance conversations

Deliver Operational Excellence

• Open and close the store with accountability for results and standards


• Maintain a visually compelling, sales-focused floor environment


• Ensure stockroom organization supports selling efficiency


• Monitor KPIs and contribute insights based on customer feedback and sales trends

What You Bring

• Prior retail leadership or keyholder experience




• Proven ability to drive sales and influence team performance




• Strong clienteling skills and a customer-first mindset




• High energy, strong communication skills, and a passion for results




• Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun

  
  
  
  

  • Proven work experience as a Supervisor, Key holder or Assistant Manager

  
  

  • Basic understanding of sales principles and customer service practices

  
  

  • Proficiency in Apple products and G-suite, Omni-channel POS systems

  
  

  • Solid communication and interpersonal skills

  
  

  • Ability to work in the store alone

  
  

  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.

  
  

  • High school degree

  
  

  • Health Care Plan (Medical, Dental & Vision) Gym reimbursement/rewards program

  
  

  • Retirement Plan (401k)

  
  

  • Life Insurance (Basic, Voluntary & AD&D)

  
  

  • Paid Time Off ( & Public Holidays)

  
  

  • Short Term & Long Term Disability

  
  

  • Training & Development

  
  

  • Casual working environment

  
  

  • Wellness Resources

  
  

  • 50-75% employee discount