Key Lead: Retail Floor Leader & Customer Experience

A&F Stores, Inc.; Hickory (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Training and Development

Job summary

A&F Stores, Inc. is seeking a Key Lead in Hickory, North Carolina. This role is essential for ensuring a quality in-store experience, acting as the Floor Supervisor, and guiding Brand Representatives and Stock Associates.

The ideal candidate will have strong interpersonal and communication skills, with a customer-focused mindset. Responsibilities include operational tasks and leading the sales team. The position offers flexible hours with benefits including a quarterly sales incentive bonus and opportunities for career advancement.

Qualifications

• 1 year of retail experience preferred.
• Retail supervisory or management experience is not required.
• Experience in leading groups or teams preferred.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness.

Skills

Customer focus

Interpersonal skills

Communication skills

Adaptability

Confidence

Detail-oriented

Proactive thinking

Education

High School Diploma / G.E.D.

Job description

A&F Stores, Inc. is seeking a Key Lead in Hickory, North Carolina. This role is essential for ensuring a quality in-store experience, acting as the Floor Supervisor, and guiding Brand Representatives and Stock Associates.

The ideal candidate will have strong interpersonal and communication skills, with a customer-focused mindset. Responsibilities include operational tasks and leading the sales team. The position offers flexible hours with benefits including a quarterly sales incentive bonus and opportunities for career advancement.