Key West Breakfast Service Specialist

Highgate; Key West (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

The Fairfield Inn & Suites at The Keys Collection in Key West, FL, is seeking a Breakfast Attendant to provide friendly, efficient service in the hotel’s complimentary breakfast area. You will help maintain clean dining spaces and support beverage and food service as needed.

Responsibilities include greeting guests, ensuring menu presentation quality, handling cashiering duties, and answering questions about the hotel and local attractions.

Qualifications

• Ability to perform job function with attention to detail, speed and accuracy
• High School diploma or equivalent and/or experience in a hotel or a related field preferred
• Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
• Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property
• Must be able to obtain and provide Food Handlers card as required by city/county/state
• Must be able to evaluate and select among alternative courses of action quickly and accurately
• Ability to handle stressful situations in a calm professional manner
• Understanding of hotel products and guest services
• Ability to communicate professionally when answering phones and speaking with guests and team members
• Demonstrates a positive attitude and a desire to be of service to others
• Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette
• Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
• Ability to read comprehend and write simple instructions and/or short correspondence and memos
• Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy
• Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner

Responsibilities

• Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner
• Greet and seat guests at appropriate tables in a timely manner
• Ensure quality control of menus with regard to cleanliness and appearance
• Clear, clean and reset tables/hotel spaces per client request or management instruction
• Support all areas of beverage and food service as necessary including washing dishes and restocking supplies
• Carry out cashiering functions in closing checks and end of shift paperwork
• Answer questions about the hotel, local area attractions and things to do

Skills

Attention to detail

Customer service

Communication

Shift flexibility

Multi-tasking

Food safety basics

Professional demeanor

Education

High School diploma or equivalent

Job description

The Fairfield Inn & Suites at The Keys Collection in Key West, FL, is seeking a Breakfast Attendant to provide friendly, efficient service in the hotel’s complimentary breakfast area. You will help maintain clean dining spaces and support beverage and food service as needed.

Responsibilities include greeting guests, ensuring menu presentation quality, handling cashiering duties, and answering questions about the hotel and local attractions.