Key Lead - The Streets at Southpoint, Abercrombie & Fitch

Abercrombie & Fitch Co.; Durham (NC); Presencial; USD 40 000 - 60 000; Tempo integral

Resumo da oferta

Abercrombie & Fitch Co. is seeking a Key Lead in Durham, North Carolina. This role involves acting as the Floor Supervisor to ensure customers receive a quality in-store experience, guiding and coaching Brand Reps and Stock Associates. Responsibilities include performing opening and closing routines, operating register systems, and maintaining visual displays. Candidates should demonstrate strong leadership and customer service skills, contributing to the store's overall performance.

Qualificações

• Strong leadership skills to guide Brand Reps and Stock Associates.
• Ability to analyze reporting for informed decision making.
• Excellent customer service and communication skills.

Responsabilidades

• Ensure quality in-store experience as Floor Supervisor.
• Drive store performance through customer experience.
• Assist in opening and closing routines.

Descrição da oferta de emprego

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.