Key Lead - Tanger Outlets Phoenix, Abercrombie & Fitch

Abercrombie & Fitch Co.; Glendale (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in Glendale, Arizona. This role is crucial for ensuring that all customers enjoy a quality in-store experience by acting as the Floor Supervisor. The Key Lead will guide and coach Brand Representatives and Stock Associates, overseeing effective store operations while driving performance through customer engagement and meeting daily sales targets.

Key responsibilities include managing opening and closing routines, operating Point of Sale systems, and maintaining visual displays. This position demands a strong representation of the brand and adherence to company culture and values.

Responsibilities

• Ensure quality in-store customer experience as a Floor Supervisor.
• Provide guidance and coaching to Brand Reps and Stock Associates.
• Drive store performance through customer experience and sales achievement.

Job description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.