Key Lead - South Shore Plaza, abercrombie kids

A&F Stores, Inc.; Long Josephs Point (MA); On-site; USD 20,664 - 34,440; Part time

Benefits offered by this job

Quarterly sales incentive bonus

Merchandise discount

Opportunities for career advancement

Training and development

Job summary

A&F Stores, Inc. is seeking a Key Lead located in Long Josephs Point, Massachusetts. The Key Lead is responsible for ensuring a quality in-store experience, supervising Brand Reps and Stock Associates to enhance store performance.

The role requires at least a high school diploma and preferred retail experience. Responsibilities include operating cash registers, fulfilling omni-channel orders, and maintaining visual displays. This position offers benefits such as a quarterly sales incentive bonus, merchandise discount, and opportunities for career advancement.

Qualifications

• At least one year of retail experience preferred.
• Experience in leading teams is a plus.
• Energetic, outgoing with a strong work ethic.

Responsibilities

• Perform opening and closing routines.
• Operate register and point-of-sale systems.
• Demonstrate product knowledge while driving sales.
• Protect store assets and perform inventory control.

Skills

Strong customer focus

Exceptional interpersonal skills

Good communication skills

Knowledge of fashion trends

Ability to lead groups or teams

Education

High School Diploma, G.E.D., or equivalent

Job description

Key Lead

The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. Acting as the Floor Supervisor, the Key Lead provides guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively and that the store leadership team drives performance on the floor through customer experience and daily sales achievement.

Responsibilities

• Perform opening and closing routines.
• Operate register and point‑of‑sale systems.
• Fulfill omni‑channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision‑making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Qualifications

• High School Diploma, G.E.D., or equivalent (preferred).
• At least one year of retail experience (preferred). Retail supervisory or management experience is not required.
• Experience leading groups or teams (preferred).
• Strong customer focus and exceptional interpersonal skills.
• Good communication skills.
• Knowledge of current fashion trends.
• Energetic, outgoing, assertive, and able to take initiative with confidence.
• Adaptability and flexibility with the ability to balance multiple tasks while being detail‑oriented.
• Proactive learning and strong work ethic.
• Fluency in English; for certain locations additional language proficiency (German, Dutch, French, Italian, Spanish) may be required.
• Ability to work at least 12–16 hours per week in the US, with required availability on Saturdays and Sundays and certain holidays.

Benefits

• Quarterly sales incentive bonus.
• Merchandise discount.
• Oppportunities for career advancement.
• Opportunity to become a Brand Affiliate.
• Training and development.
• Access to employee assistance program (psychological and behavioral health counseling).
• Flexible schedule and paid time off (may increase with position and seniority).
• Global team that celebrates individuality.

EEO Statement

Abercrombie & Fitch Co. is an Equal Opportunity Employer.