Key Lead - Menlo Park Mall, Abercrombie & Fitch

A&F Stores, Inc.; Edison (NJ); On-site; USD 21,139 - 30,107; Part time

Benefits offered by this job

Quarterly sales incentive bonus

Merchandise discounts

Opportunities for career advancement

Job summary

A&F Stores, Inc. is seeking a Key Lead at our Edison, New Jersey location. As a Floor Supervisor, you will ensure all customers receive quality in-store experiences and provide guidance to the team for effective operations.

This position requires strong customer focus, exceptional interpersonal skills, and retail experience. The starting compensation is $18.60 per hour, with opportunities for career advancement and competitive incentives.

Qualifications

• Preferred high school diploma or equivalent.
• 1 year of retail experience preferred.
• Experience in leading groups or teams preferred.

Responsibilities

• Perform opening and closing routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel orders.

Skills

Strong customer focus

Exceptional interpersonal and communication skills

Knowledge of current fashion trends

Initiative and confidence

Adaptability and flexibility

Education

High school diploma/G.E.D. preferred

Job description

Overview

The Key Lead is responsible for ensuring all customers receive quality in‑store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to keep store operations running effectively. The Key Lead is part of the store leadership team, driving floor performance through customer experience and team achievement of daily sales.

Responsibilities

• Perform opening and closing routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Schedule

Schedule will vary weekly, but you should expect to work at least 12‑16 hours per week. Required availability on Saturdays, Sundays, and certain holidays. During peak timeframes, hours may increase to support business needs.

Qualifications

• High school diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience preferred.
• Experience in leading groups or teams preferred.
• Strong customer focus.
• Exceptional interpersonal and communication skills.
• Knowledge of current fashion trends.
• Energetic, outgoing, and assertive.
• Initiative and confidence.
• Adaptability and flexibility.
• Ability to balance multiple tasks while being detail‑oriented.
• Engaged in applied learning and proactive thinking.
• Strong work ethic.

Benefits

As an Abercrombie & Fitch Co. associate, you’ll be eligible to participate in a variety of benefit programs that fit your lifestyle. You will also receive competitive incentives, including a quarterly sales incentive bonus, merchandise discounts, opportunities for career advancement, brand affiliate training, and development.

Compensation

Starting rate: $18.60 per hour.

Equal Opportunity Employer

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.