Key Lead - FlatIron Crossing, Abercrombie & Fitch

A&F Stores, Inc.; United States; Sur place; USD 24 207 - 34 477; Temps partiel

Avantages offerts par ce poste

Merchandise Discount

Quarterly Sales Incentive Bonus

Career Advancement Opportunities

Training and Development

Résumé du poste

A&F Stores, Inc. seeks a Key Lead to ensure customers receive a quality in-store experience while supervising operations. In this role, you will guide Brand Reps, perform opening and closing routines, and maintain visual displays.

The position involves working 12-16 hours weekly, requiring availability on weekends. Ideal candidates will possess a high school diploma and have retail experience with strong communication and interpersonal skills.

Benefits include eligibility for programs that align with company values and quarterly sales incentive bonuses.

Qualifications

• 1 year of retail experience preferred.
• Strong communication skills.
• Energetic, outgoing, and assertive.

Responsabilités

• Ensure quality in-store customer experience.
• Provide guidance and coaching to team members.
• Perform opening and closing routines.
• Operate register and fulfill orders.
• Maintain visual displays and analyze reporting.

Connaissances

Customer focus

Interpersonal skills

Communication skills

Knowledge of current fashion trends

Formation

High School Diploma or G.E.D.

Description du poste

Key Lead

The Key Lead is responsible for ensuring all customers receive quality in-store experience.

They serve as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively, driving performance through customer experience and daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Work Schedule Requirements

Schedule will vary weekly, but you should expect to work at least 12‑16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. During peak timeframes, hours may increase to support business needs.

Qualifications

• High School Diploma or G.E.D. preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience is not required.
• Experience in leading groups or teams preferred.
• Strong customer focus and exceptional interpersonal skills.
• Strong communication skills.
• Knowledge of current fashion trends.
• Energetic, outgoing, and assertive.
• Initiative and confidence.
• Adaptability and flexibility.
• Ability to balance multiple tasks while being detail-oriented.
• Engagement in applied learning and proactive thinking.
• Strong work ethic.

Benefits

• Eligibility to participate in a variety of benefit programs aligned with company culture and values.
• Quarterly Sales Incentive Bonus.
• Merchandise Discount.
• Career Advancement Opportunities.
• Brand Affiliate Program.
• Training and Development.
• Competitive incentives to reward commitment.

Starting rate: $21.30 per hour.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials, with stores across North America, Europe, Asia, and the Middle East, as well as e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.