Key Lead - Brickell City Centre, Abercrombie & Fitch

Abercrombie & Fitch Co.; Miami (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is looking for a Key Lead in Miami, FL, to enhance customer experience and manage store operations. In this leadership position, responsibilities include supervising Brand Representatives, ensuring effective store routines, and analyzing performance metrics. Candidates should have experience in retail management and strong leadership abilities. Join a vibrant team and exemplify our brand values while driving sales and maintaining the store's visual standards.

Qualifications

• Experience in retail leadership roles.
• Strong communication and coaching skills.
• Ability to analyze reports for decision making.

Responsibilities

• Ensure quality in-store experience for customers.
• Provide guidance and coaching to team members.
• Drive store performance through customer engagement.

Job description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.