Key Lead - Arden Fair, Hollister

A&F Stores, Inc.; Sacramento (CA); On-site; USD 22,389 - 31,887; Part time

Benefits offered by this job

Quarterly sales incentive bonus

Merchandise discounts

Opportunities for career advancement

Training and development

Job summary

A&F Stores, Inc. is looking for a Key Lead in Sacramento, California, to ensure customers receive a quality in-store experience. As the Floor Supervisor, you will guide Brand Reps, ensuring effective store operations and driving sales performance.

The role includes duties such as performing daily opening/closing, operating cash registers, fulfilling orders, and maintaining visual displays. Qualified candidates should have a customer-focused attitude and strong communication skills. The starting pay is $19.70 per hour.

Qualifications

• 1 year of retail experience preferred.
• Experience leading groups or teams preferred.
• Retail supervisory or management experience not required.

Responsibilities

• Perform opening and closing routines.
• Operate register/point-of-sale systems.
• Fulfill OMNI Channel orders.
• Build and maintain visual displays.

Skills

Customer focus

Interpersonal skills

Communication skills

Knowledge of fashion trends

Initiative and confidence

Adaptability

Education

High school diploma/G.E.D.

Job description

Job Overview

Key Lead is responsible for ensuring all customers receive a quality in-store experience. Acting as the Floor Supervisor, the Key Lead provides guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively and driving store performance through customer experience and daily sales achievement.

Responsibilities

• Perform opening and closing routines.
• Operate register/point‑of‑sale systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision‑making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Work Schedule

The schedule varies weekly, with expectations of 12–16 hours per week, including Saturdays, Sundays, and certain holidays. During peak timeframes, hours may increase to support business needs.

Qualifications

• High school diploma/G.E.D. preferred, or equivalent.
• One year of retail experience preferred.
• Retail supervisory or management experience not required.
• Experience leading groups or teams preferred.
• Strong customer focus.
• Exceptional interpersonal skills.
• Strong communication skills.
• Knowledge of current fashion trends.
• Energetic, outgoing, and assertive.
• Initiative and confidence.
• Adaptability and flexibility.
• Ability to balance multiple tasks while remaining detail‑oriented.
• Commitment to proactive learning and applied thinking.
• Strong work ethic.

Benefits

As an Abercrombie & Fitch associate, you will be eligible to participate in a variety of benefit programs designed to fit your lifestyle. Competitive incentives include quarterly sales incentive bonus, merchandise discounts, opportunities for career advancement, the chance to become a brand affiliate, training and development, and a global team that celebrates you for being you.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally‑led omnichannel specialty retailer of apparel and accessories for kids through millennials. The company operates a family of brands, including Abercrombie and Hollister, across North America, Europe, Asia, and the Middle East, and through e‑commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. The starting rate for this position is $19.70 per hour.

Equal Opportunity Statement

Abercrombie & Fitch Co. is an equal opportunity employer.