Key Lead

Abercrombie & Fitch Co.

South Carolina

On-site

USD 17,000 - 25,000

Part time

14 days+

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Benefits offered by this job

Quarterly Sales Incentive Bonus

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Global Team Support

Job summary

A global specialty retailer is seeking a Key Lead to ensure a quality in-store experience for customers. This role involves supervising the floor, guiding staff, and driving sales performance. Ideal candidates will have at least 1 year of retail experience and a high school diploma. The position requires strong customer focus, communication skills, and adaptability. Benefits include a quarterly sales incentive bonus, flexible scheduling, and career advancement opportunities.

Qualifications

At least 1 year of retail experience is preferred.
No supervisory/management experience is required.
Supervisor/Managerial Experience – No supervisory/management experience is required.
Customer Focus, Communication, Interpersonal Interaction, Fashion Trend Knowledge, Outgoing, Adaptability/Flexibility & Stress Tolerance, Multi-Tasking, Work Ethic.

Responsibilities

Ensure all customers receive quality in-store experience.
Act as the Floor Supervisor providing guidance and coaching.
Drive store performance through customer experience.
Proactive Thinking.
Attention to Detail.
Register/Point of Sales use.
Asset Protection.
Visual Displays.
System Skills.

Skills

Customer Focus

Communication

Interpersonal Interaction

Fashion Trend Knowledge

Outgoing

Adaptability/Flexibility

Stress Tolerance

Multi-Tasking

Work Ethic

Education

High School Diploma/G.E.D. equivalent

Job description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first.

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

Open and Closing Routines
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills

Work Schedule Requirements

Schedule will vary weekly but should expect to work at least 12‑16 hours per week.
Required availability on Saturdays and Sundays as well as certain holidays.
In addition, during peak timeframes, hours will increase to support the needs of the business.

Qualifications

What it Takes

Education – High School Diploma/G.E.D. equivalent preferred
Retail Experience – At least 1 year of retail experience is preferred.
Supervisor/Managerial Experience – No supervisory/management experience is required.
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Adaptability/Flexibility & Stress Tolerance
Multi‑Tasking
Work Ethic

Additional Information

What You’ll Get