Key Hourly Manager

Lescombes Family Vineyards; Santa Fe (NM); Hybrid; USD 29,000 - 37,000; Part time

Benefits offered by this job

Employee discount

Teladoc

401K with 4% match

Medical, Dental & Vision insurance

Job summary

Lescombes Family Vineyards seeks a friendly, experienced Key Hourly Manager for Hervé Wine Bar in Santa Fe. You will lead guest service, coordinate with kitchen and bar teams, and support scheduling while maintaining high hospitality standards.

This role offers part-time hours with tipped wage when not managing, plus benefits including employee discount, Teladoc, and a path to 401(k) with company match. Flexibility for weekdays and weekends is preferred.

Qualifications

• Must work well under pressure and meet deadlines with exemplary customer service.
• Ability to work independently and complete assignments within instructions and routines.

Responsibilities

• Lead Guest Service: provide exceptional hospitality and address guest questions professionally.
• Support & Develop the Team: train, coach, and assist with scheduling and day-to-day service.
• Coordinate Service: align kitchen and bar teams to ensure accurate and timely orders.
• Maintain Service Standards: stay knowledgeable about menu, allergens, and responsible alcohol service.
• Assist with Operations: support payment handling, inventory checks, and closing procedures.

Skills

Guest service

Team leadership

Scheduling

Menu knowledge

Tools

POS/payment handling

Job description

Come be part of a unique opportunity as a Key Hourly Manager at our Herve Wine Bar location in Santa Fe, NM.
Lescombes Family Vineyards is the premier vineyard and winery in the state of New Mexico. Since 1981, we have been leading the industry with an array of wines to include traditional, hand-crafted releases and highly acclaimed, award-winning favorites. Our current locations consist of our bistro locations: Albuquerque Cottonwood, Albuquerque Old Town, Alamogordo, and Las Cruces; Hervé Wine Bar in Santa Fe; and a tasting room adjacent to the winery in Deming. Our family-owned vineyard thrives just east of Lordsburg and consists of a 240-acre property. Our mission is to passionately craft quality wine and food to be enjoyed with friends and family. You can read more about the Lescombes family and their offerings at lescombeswinery.com.
We are looking for an outgoing, customer service-driven individual with management experience.
The ideal candidate will be able to have a flexible work schedule and be available to work weekdays and weekends. The Key Hourly Manager will have serving hours paid at the tipped minimum wage + tips when not managing.
Benefits for part-time employees: Generous employee discount. The opportunity to enroll in Teladoc, a virtual health program. The opportunity to participate in our 401K plan immediately after hire with up to a 4% company match with immediate vesting.
Benefits for full-time employees - All of the above + Medical, Dental, and Vision Insurance if selected. Aflac supplemental insurance options.
Essential Duties and Responsibilities:

• Lead Guest Service: Provide exceptional hospitality, lead by example, and address guest questions or concerns professionally and promptly.
• Support & Develop the Team: Train, coach, and support servers while helping with scheduling, section assignments, and daytoday service needs.
• Coordinate Service: Work closely with kitchen and bar teams to ensure orders are accurate, timely, and meet guest expectations.
• Maintain Service Standards: Stay knowledgeable about the menu, specials, allergens, and responsible alcohol service while maintaining a clean, organized dining area.
• Assist with Operations: Support payment and cash handling, inventory checks, closing procedures, staff feedback, and other operational needs as assigned.
  

Education and/or Work Experience Requirements:

• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
  

Physical requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards
• Must be able to stand for a long period
• Must be able to lift and carry up to 50 lbs
• Must be able to talk, listen, and speak clearly on the telephone
  

ABOUT US
https://youtu.be/U1vZD6jsg2w?si=kS6esZ1Vl9k0PmMn
https://youtu.be/JUz3JGu9-ok?si=r8K6NCDsp4houXip
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