Key Holder - Staten Island Mall

Adore Me; New York (NY); On-site; USD 21,352 - 24,796; Part time

Benefits offered by this job

Competitive hourly rate

Monthly bonus program

Career growth opportunities

Structured onboarding and training programs

Eligibility for benefits including medical, dental, vision, and 401(k)

Job summary

A retail fashion company is seeking a Key Holder for their Staten Island Mall location. You will ensure customer satisfaction and lead the sales team while maintaining store operations. Ideal candidates have strong communication skills, at least one year of retail experience, and demonstrate leadership in a dynamic environment. Flexibility in availability is essential for this role.

Qualifications

• 1+ year of retail experience, preferably in fashion, beauty, or lifestyle.
• A natural leader who thrives in a team setting.
• Reliable, accountable, and confident in managing responsibilities.

Responsibilities

• Deliver exceptional customer experience through active selling and styling.
• Guide and coach associates in real time.
• Ensure the sales floor is well-organized and fully stocked.

Skills

Strong communication skills

Customer service passion

Leadership

Flexibility

Tech-savvy

Job description

Adore Me, a subsidiary of Victoria’s Secret & Co. (NYSE: VSCO) since being acquired in December 2022, is seeking a Key Holder for their Staten Island Mall location.

What We Offer

• Competitive hourly rate: $15.5–$18/hour based on experience
• Monthly bonus program based on store performance
• Career growth opportunities within Adore Me and the broader VS&Co. network
• Structured onboarding and leadership training programs
• A diverse, inclusive, and supportive team culture
• Eligibility for benefits including medical, dental, vision, 401(k), and more*
  *Eligibility dependent on full-time status and tenure

Key Responsibilities

Sales & Customer Experience

• Act as the floor ensuring goals are met and the team is focused
• Deliver an exceptional customer experience through active selling, styling, and service
• Support bra fittings and confidently recommend products to meet customer needs
• Guide and coach associates in real time to improve selling behaviors and conversion
• Foster an inclusive environment where every customer feels seen, supported, and celebrated

Team Support & Floor Leadership

• Open and close the store as needed, following all procedures and checklists
  Support new hire onboarding and ongoing associate development
• Help create a positive, team-driven work environment through clear communication and feedback
• Reinforce daily selling goals and contribute to team motivation

Operations & Visual Execution

• Ensure the sales floor is well-organized, visually compelling, and fully stocked
• Maintain merchandising standards and execute product moves, launches, and markdowns
• Process shipments, transfers, and stockroom organization as needed
• Uphold loss prevention, safety, and operational procedures at all times

What We’re Looking For

• 1+ year of retail experience, preferably in fashion, beauty, or lifestyle
• Strong communication skills and a passion for customer service
• A natural leader who thrives in a team setting and takes initiative
• Reliable, accountable, and confident in managing responsibilities
• Flexible availability including nights, weekends, and holidays
• Tech-savvy: comfortable using mobile POS, sales tools, and scheduling platforms

Join Us

If you're looking to build your leadership skills in a dynamic, supportive, and customer-obsessed environment — we’d love to meet you.

Apply now and let’s build something powerful together.

Adore Me is proud to provide equal opportunity to all employees and qualified applicants without regard to race, color, religion, national origin, or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.