Key Holder - Hamilton Place Mall

Adore Me; Chattanooga (TN); On-site; USD 13,776 - 20,664; Part time

Benefits offered by this job

Competitive hourly rate

Monthly bonus program

Career growth opportunities

Job summary

A fashion retail company in Chattanooga is seeking a Key Holder to lead the team in delivering exceptional customer service. Responsibilities include supporting customer fittings, managing sales floor operations, and training new hires. The ideal candidate has retail experience and strong leadership skills. Competitive hourly rate and opportunities for career growth are included.

Qualifications

• 1+ year of retail experience, preferably in fashion, beauty, or lifestyle.
• Flexible availability including nights, weekends, and holidays.
• Reliable, accountable, and confident in managing responsibilities.

Responsibilities

• Act as the floor ensuring goals are met and the team is focused.
• Deliver an exceptional customer experience through active selling.
• Open and close the store as needed, following all procedures.

Skills

Retail experience

Strong communication skills

Leadership

Customer service

Tech-savvy

Job description

Adore Me, a subsidiary of Victoria’s Secret & Co. (NYSE: VSCO) since being acquired in December 2022, is seeking a Key Holder for their Hamilton Place Mall location.

What We Offer

• Competitive hourly rate: $10–$15/hour based on experience
• Monthly bonus program based on store performance
• Career growth opportunities within Adore Me and the broader VS&Co. network
• Structured onboarding and leadership training programs
• A diverse, inclusive, and supportive team culture
• Eligibility for benefits including medical, dental, vision, 401(k), and more*
  *Eligibility dependent on full-time status and tenure

Key Responsibilities

Sales & Customer Experience

• Act as the floor ensuring goals are met and the team is focused
• Deliver an exceptional customer experience through active selling, styling, and service
• Support bra fittings and confidently recommend products to meet customer needs
• Guide and coach associates in real time to improve selling behaviors and conversion
• Foster an inclusive environment where every customer feels seen, supported, and celebrated

Team Support & Floor Leadership

• Open and close the store as needed, following all procedures and checklists
  Support new hire onboarding and ongoing associate development
• Help create a positive, team-driven work environment through clear communication and feedback
• Reinforce daily selling goals and contribute to team motivation

Operations & Visual Execution

• Ensure the sales floor is well-organized, visually compelling, and fully stocked
• Maintain merchandising standards and execute product moves, launches, and markdowns
• Process shipments, transfers, and stockroom organization as needed
• Uphold loss prevention, safety, and operational procedures at all times

This role requires the ability to lift and carry up to 40 lbs., as well as frequent bending, standing, walking, and movement throughout the sales floor.

What We’re Looking For

• 1+ year of retail experience, preferably in fashion, beauty, or lifestyle
• Strong communication skills and a passion for customer service
• A natural leader who thrives in a team setting and takes initiative
• Reliable, accountable, and confident in managing responsibilities
• Flexible availability including nights, weekends, and holidays
• Tech-savvy: comfortable using mobile POS, sales tools, and scheduling platforms

Join Us

If you're looking to build your leadership skills in a dynamic, supportive, and customer-obsessed environment — we’d love to meet you.

Apply now and let’s build something powerful together.

Adore Me is proud to provide equal opportunity to all employees and qualified applicants without regard to race, color, religion, national origin, or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.