Key Holder - SoHo

Theory, LLC; New York (NY); On-site; USD 50,000; Full time

Job summary

A prominent retail brand in New York is seeking a Key Holder responsible for achieving sales goals and enhancing customer experience. The ideal candidate should have experience in retail, demonstrate strong business acumen, and possess excellent interpersonal skills. Join a team dedicated to providing a superior shopping experience as a brand ambassador.

Benefits

Medical insurance

Vision insurance

401(k)

Disability insurance

Paid maternity leave

Paid paternity leave

Qualifications

• 3-4 years of experience in a client-centric sales environment.
• Strong dynamic interpersonal and communication skills.
• Computer skills to operate point of sale systems.

Responsibilities

• Achieve personal and store sales goals and maximize profitability.
• Ensure a superior shopping experience for customers.
• Coach the team on sales floor and provide consistent feedback.

Skills

Interpersonal skills

Communication skills

Sales techniques

Job description

1 month ago Be among the first 25 applicants

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.

Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product.

In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.

We look forward to receiving your resume.

The Responsibilities

A Key Holder works within the store management team to help achieve store sales goals and maximize profitability. Through effective management in partnership with Store Manager, the Key Holder works to create a store experience for our clients that results in sales growth. As a Key Holder, you will be responsible for continuously improving and developing management skills, taking ownership of the responsibilities assigned by the Store Manager, and acting as a role model to the sales team.

Business Leader

● Meet personal and store sales and KPI goals

● Demonstrate excellent knowledge of the product to support the brand goals

● Develop sales techniques that are relevant to the market

● Establish and maintain client-base

● Leverage company tools, incentives & strategies to support meeting sales goals

● Demonstrate strong business acumen by leverage KPI’s to support business-driving strategies

● Ensure effective communication between store manager & other team members

● Identify ways to keep the team motivated and engaged

● Present new & innovative ideas to support meeting business goals

● Coach team on sales floor providing relevant and consistent feedback to improve performance

Operations Leader:

● Ensure all functions of the store are maintained to support a superior shopping-experiences

● Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork

● Collaborate with store managers in areas of risk management, physical security, store cash control and inventory control.

● Identify product concerns and communicate inventory needs to support the business goals

● Collaborate with cross-functional business partners to support inventory goals

Customer Focus:

● Ensure the highest level of customer service to each and all individuals in the store

● Build meaningful relationships with clients through strong-interpersonal skills

● Collaborate with all team members to support a superior shopping experience

● Be present on and off the floor as a Theory Brand Ambassador

The Essentials

● 3-4 years’ prior work experience in a client-centric, sales environment

● Dynamic interpersonal and communication skills, both verbal and written

● Computer skills to operate point of sale system, experiences with teamwork is a plus

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Theory.com and Helmutlang.com.

Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply directly through our job posting.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service and Sales

• Industries

  Retail Apparel and Fashion

Referrals increase your chances of interviewing at Theory by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Paid maternity leave

Paid paternity leave

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