Key Holder: Retail Sales Pro in Big & Tall Apparel

Dxl-Big-; Vienna (VA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Quarterly bonuses

Job summary

DXL Group in Vienna, VA is seeking a Retail Sales Associate, Key Holder to deliver an unmatched guest experience and coach the sales team in a fast-paced environment.

The role focuses on welcoming guests, learning their needs, and mastering product knowledge across private labels, name brands, and tailored clothing. The position offers base pay with commissions and quarterly bonuses, with store hours ending by 7pm.

Qualifications

• High school diploma or equivalent.
• Superior customer service techniques and experience with problem/ complaint resolution.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle.
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures.

Skills

Customer service

Sales coaching

Product knowledge

Education

High school diploma or equivalent

College/university degree helpful not required

Job description

DXL Group in Vienna, VA is seeking a Retail Sales Associate, Key Holder to deliver an unmatched guest experience and coach the sales team in a fast-paced environment.

The role focuses on welcoming guests, learning their needs, and mastering product knowledge across private labels, name brands, and tailored clothing. The position offers base pay with commissions and quarterly bonuses, with store hours ending by 7pm.