Key Holder, Part-time

CORKCICLE.; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Corkcicle in Orlando is seeking a Key Holder to immerse themselves in our brand, culture, and product assortment, delivering world-class retail experiences. You will assist the Retail Store Manager with opening/closing, product setup, training, and will take store responsibility in their absence.

Key duties include achieving sales goals, inventory management, visual merchandising, and customer engagement. Requires 18+, HS diploma or GED, 2 years luxury retail preferred, and familiarity with

Qualifications

• 18 years or older.
• 2 years of previous retail sales experience with a luxury brand preferred.
• Experience with Shopify systems and Shopify POS preferred.
• Excellent communication and social skills.
• Ability to work in a fast-paced, high-volume retail environment.

Responsibilities

• Assist the store team on achieving key metrics and daily sales goals; meet and exceed sales goals.
• Perform opening and closing duties meeting company standards.
• Manage inventory to meet daily/weekly standards.
• Use visual merchandising to prepare products for display.
• Support Brand Ambassadors on training and product knowledge.
• Interact with customers to assess needs and drive product sales.
• Report to Retail Store Manager and assist with special projects as assigned.
• Maintain store cleanliness and assist with training and onboarding.

Skills

Communication

Customer service

Retail experience

Education

High School Diploma or GED

College degree preferred

Tools

Shopify

Shopify POS

Job description

The Key Holder willimmerse themselves into the Corkcicle brand, culture, and product assortment, and take pride in providing every guest with a world-class retail experience. In addition to customer engagement and retail sales, they will support the Retail Store Manager in various operational tasks including store opening/closing, product set up and training. They will assume responsibility for the store in the absence of the Retail Store Manager.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Assist the store team on achieving key metrics and daily sales goals.Meet and exceed sales goals.
• Perform opening and closing duties assuring they meet company standards.
• Manage inventory to assure product levels meet daily/weekly standards.
• Use creative skills for visual merchandising.Prepare products for display.
• Update the Retail Store Manager on any operational needs.
• Support new Brand Ambassadors on training and product knowledge.
• Learn and demonstrate Corkcicle product knowledge.
• Interact with customers to assess their needs and wants resulting in product sales.
• Keep current on new products and changes to existing operating processes.
• Assisting customers in the check-out process using a computer software POS system.
• Demonstrate professionalism as part of a team.
• Proactively report customer impacting concerns, thinking outside the box on customer resolutions and sharing best practices.
• Recommend process improvements and work with management to implement approved changes.
• Collaborate with the management to provide support for the entire team.
• Maintain store inventory and cleanliness.
• Achieve personal and team objectives outlined throughout the year.
• Assist with special projects as assigned by management.
• Complete satisfactory company training requirements.
• Follow all company policies and procedures and notify management of any infractions.
• Report to the Retail Store Manager. No direct reports.
• The essential functions and responsibilities listed above may change at any time with or without notice and is not intended to be a comprehensive list.

QUALIFICATIONS – KNOWLEDGE, SKILLS AND ABILITIES

• Must be 18 years of age or older.
• High School Diploma or GED. College degree is preferred.
• 2 years of previous retail sales experience with a luxury brand is preferred.
• Experience with Shopify systems and Shopify POS is preferred.
• Excellent communication and social skills.
• Ability to work in a fast-paced, high volume retail environment.
• Successful completion and favorable results of a criminal history, employment background and motor vehicle check.

WORKING CONDITIONS / PHYSICAL REQUIREMENTS / FLSA STATUS

• The ability to work a flexible schedule that meets the business needs, including days, evenings, weekends and holidays between the hours of 9:00am – 11:30 pm.
• The ability to lift a minimum of 30 lbs. and the stamina to stand for long periods of time when needed.
• The ability to work in various Florida outdoor environmental elements (sun, heat, rain, etc.).