Luxury Retail Key Holder Elevate Customer Experience

Tory Burch; New York (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Employee discount

Volunteer days

Benefits package

Job summary

Tory Burch in New York seeks a store Key Holder to deliver a transformational client experience and drive sales according to the Tory Burch philosophy and lifestyle.

You will open and close the store, build lasting customer relationships, and represent the brand with integrity while maintaining store standards and procedures. A supportive team and growth opportunities are part of the role.

Qualifications

• 2-4 years of experience in a high volume, customer‑driven retail environment.
• Strong personal selling and customer relations experience, along with verbal and written communication skills.
• Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts.

Responsibilities

• Build and maintain new and existing customer relationships to drive the business and meet personal sales goals.
• Use selling skills and extensive product knowledge to communicate the Tory Burch brand philosophy and lifestyle to customers.
• As a Key Holder, perform store opening and closing procedures including counting funds, deposits, and securing the store.

Skills

Customer relations

Verbal communication

Written communication

Flexibility

Job description

Tory Burch in New York seeks a store Key Holder to deliver a transformational client experience and drive sales according to the Tory Burch philosophy and lifestyle.

You will open and close the store, build lasting customer relationships, and represent the brand with integrity while maintaining store standards and procedures. A supportive team and growth opportunities are part of the role.