Key Holder & Lube Tech Lead

Grease-Monkey; Exeter (NH); On-site; USD 36,000 - 48,000; Full time

Job summary

Grease Monkey in Exeter, NH is seeking a dependable Key Holder to support daily operations and deliver efficient service. You will open/close the center, oversee deposits, and guide the team during busy periods while maintaining safety and customer satisfaction.

Experience in service or retail helps, with automotive knowledge a plus. Flexibility for weekends and a background check are required for this role.

Qualifications

• Prior experience in a service or retail environment.
• Automotive experience is a plus.
• Strong work ethic, dependability, integrity and attention to detail.
• Basic mechanical aptitude or willingness to learn.
• Ability to manage time and multitask in a fast-paced setting.
• Excellent communication and customer service skills.
• Availability to work flexible hours, including weekends.
• Must pass background check.
• Must be at least 18 years old with a valid driver’s license.

Responsibilities

• Open and close the location at the start and end of shifts.
• Assist in leading the team during daily operations and ensuring workflow efficiency.
• Perform and oversee oil changes, fluid checks, filter replacements, and minor vehicle services.
• Maintain inventory of supplies and report needs to Center Manager.
• Uphold health, safety, and cleanliness standards in the service bays and customer areas.
• Provide outstanding customer service and resolve basic issues or complaints.
• Report any anomalies to the Center Manager and/or Assistant Store Manager.
• Escalate unresolved safety, security or team issues to District Manager when necessary.
• Train and mentor new employees.
• Ensure compliance with company policies and procedures.

Skills

Leadership

Customer service

Time management

Communication skills

Problem solving

Job description

Grease Monkey in Exeter, NH is seeking a dependable Key Holder to support daily operations and deliver efficient service. You will open/close the center, oversee deposits, and guide the team during busy periods while maintaining safety and customer satisfaction.

Experience in service or retail helps, with automotive knowledge a plus. Flexibility for weekends and a background check are required for this role.