Key Holder & Barista - Guest Experience Lead

Event Network, Inc.; Charlotte Amalie (United States Virgin Islands); On-site; USD 17,908 - 24,796; Part time

Job summary

Event Network, Inc. is seeking a part-time Key Holder/Barista at Westin Frenchman's Reef in Charlotte Amalie. In this role, you’ll craft quality beverages and food offerings while delivering outstanding guest service. We welcome candidates who are passionate about coffee and thrive in a fast-paced environment.

Experience in food service or retail is preferred, along with enthusiasm for creating memorable experiences. The position requires flexibility in scheduling and a commitment to food safety standards.

Join us at Event Network to be part of a dynamic team that values diversity and inclusivity!

Qualifications

• Previous barista, food service or retail experience preferred.
• Interest in learning about coffee and specialty beverages.
• Friendly and dedicated to providing exceptional service.

Responsibilities

• Prepare and serve coffee and café offerings.
• Create warm interactions with guests.
• Maintain cleanliness and follow food safety standards.
• Assist with cashiering and stock management.
• Collaborate with team to achieve service goals.

Skills

Food & Beverage Experience

Guest Service Skills

Coffee Enthusiasm

Flexibility

Positive Energy

Food Safety Awareness

Education

Valid Food Handler Certificate

Job description

As a Barista Sales Associate and Keyholder in our Coffee Marketplace, you’ll be a vital part of daily operation by crafting delicious beverages, engaging with guests, and supporting store activities to create memorable experiences. This role is perfect for someone who thrives in a fast-paced environment, loves coffee and food, and is passionate about delivering exceptional guest service in a fun, dynamic setting.

What You’ll Do:

• Craft Quality Beverages & Food Offerings: Prepare and serve coffee, espresso, smoothies, and other café offerings with consistency, quality, and care.
• Deliver Guest Service: Create warm, welcoming interactions with guests to ensure every visit is memorable.
• Support Marketplace Operations: Maintain cleanliness, follow food safety standards, and ensure proper sanitation at all times.
• Engage Guests: Share knowledge of coffee, food items, and marketplace products to enhance the guest experience.
• Operational Support: Assist with cashiering, stocking, and keeping the store guest-ready at all times.
• Team Collaboration: Work alongside leadership and fellow team members to achieve service and sales goals.
• Merchandising Support: Help present food & beverage and retail products in an appealing, organized way.

What You Bring:

• Food & Beverage Experience: Previous barista, food service or retail experience preferred, but a passion for coffee and guest service is essential.
• Coffee Enthusiasm: Interest in learning about coffee and specialty beverages to create and service them with care.
• Guest Service Star: Friendly, outgoing, and dedicated to providing exceptional service.
• Flexibility: Ability to work mornings, evenings, weekends, and holidays as business needs require.
• Positive Energy: A collaborative, upbeat approach that makes work fun and engaging.
• Food Safety Awareness: Commitment to following health department standards and proper food handling procedures.

• • Valid Food Handler Certificate in compliance with applicable state and local health department regulations required upon hire or within 30 days of your start date. Proof of certification must be submitted to management or Human Resources upon completion.
  • The Company will provide access to approved food safety training and may cover the cost of certification upon successful completion.
  • Managers and Supervisors are required to maintain all applicable food safety certifications, including Food Handler and Food Protection Manager (ServSafe Manager) certifications, as required by local health authorities. Maintaining current certification is a condition of continued employment.

Physical Demands:

• Frequent standing, walking, and active engagement throughout your shift.
• Ability to lift and move up to 40 pounds.
• Occasional reaching, climbing, kneeling, or crouching.
• We are committed to providing reasonable accommodations to support your success.