Key Holder

Everything But Water, LLC; Natick (MA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

401(K)

Merchandise discounts

Additional benefits

Job summary

Everything But Water in Natick, MA is seeking a Key Holder to join the Store Management team and elevate customer service through expert selling and brand standards. You will assist with shift coverage, supervise sales associates, and maintain a welcoming, organized store environment.

Ideal candidates have 2–4 years in retail, 1 year of supervisory experience, and are fluent in English. Availability includes nights, weekends and holidays.

Qualifications

• 2–4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement skills.
• High level interpersonal and communication skills.
• Must be 18 years of age or older.
• Must be fluent in English (speak, read, write).

Responsibilities

• Support Store Manager and Assistant Store Manager with business needs and shift coverage.
• Consistently supervise Sales Associates and provide guidance as needed.
• Maintain brand standards around cleanliness, organization, and visual presentation.
• Demonstrate selling model and work toward achieving sales goals.

Skills

Retail sales

Supervisory experience

Customer service

Interpersonal skills

Job description

Position Location: Natick CollectionThe Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.RESPONSIBILITIESWorks closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales AssociatesConsistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable mannerMaintain brand standards around cleanliness, organization, and visual presentation standardsDemonstrate an understanding of sales goals and align behaviors accordinglyQUALIFICATIONS2-4 years of experience in retail sales1 year of supervisory experienceAvailability must include nights, weekends, and holidaysEffective customer engagement skillsHigh level interpersonal and communication skillsPhysical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 poundsMust be 18 years of age or olderMust be fluent in English (speak, read, write)Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates.Salary Range:$21.00 - $23.00STYLE AND CUSTOMER SERVICE OBSESSED? DIVE INTO A CAREER IN FASHION!Everything But Water is the largest specialty retailer of women’s swimwear and resortwear in the US, with over 90 stores coast-to-coast and a leading website at everythingbutwater.com. Everything But Water offers an unparalleled, year-round selection of head-to-sandy-toe getaway essentials, from designer swimsuits, cover-ups, and sundresses to jewelry, totes, sandals, and more.Everything But Water is an Equal Opportunity Employer.