Key Holder

Everything But Water, LLC; Costa Mesa (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

401(k) participation

Merchandise discounts

Additional benefits

Job summary

Everything But Water, LLC is seeking a Key Holder at South Coast Plaza to support store management and deliver exceptional customer service. You will help supervise sales associates, maintain brand standards, and actively contribute to achieving sales goals.

Ideal candidates have 2–4 years in retail, at least 1 year of supervisory experience, and are available nights, weekends, and holidays. Strong communication and English language skills are essential for success in this role.

Qualifications

• 2–4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement and communication skills.

Responsibilities

• Supervise Sales Associates as needed and support shift coverage.
• Deliver exceptional customer service using the company selling model.
• Maintain brand standards for cleanliness, organization, and presentation.
• Support Store Manager and Assistant Manager with business needs.

Skills

Retail sales

Supervisory experience

Customer engagement

English fluency

Job description

Position Location: South Coast PlazaThe Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.RESPONSIBILITIESWorks closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales AssociatesConsistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable mannerMaintain brand standards around cleanliness, organization, and visual presentation standardsDemonstrate an understanding of sales goals and align behaviors accordinglyQUALIFICATIONS2-4 years of experience in retail sales1 year of supervisory experienceAvailability must include nights, weekends, and holidaysEffective customer engagement skillsHigh level interpersonal and communication skillsPhysical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 15 poundsMust be 18 years of age or olderMust be fluent in English (speak, read, write)Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates.Salary Range:$21.00 - $23.00STYLE AND CUSTOMER SERVICE OBSESSED? DIVE INTO A CAREER IN FASHION!Everything But Water is the largest specialty retailer of women’s swimwear and resortwear in the US, with over 90 stores coast-to-coast and a leading website at everythingbutwater.com. Everything But Water offers an unparalleled, year-round selection of head-to-sandy-toe getaway essentials, from designer swimsuits, cover-ups, and sundresses to jewelry, totes, sandals, and more.Everything But Water is an Equal Opportunity Employer.