Key Holder

Everything But Water, LLC; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K

Merchandise Discounts

Benefits for eligible associates

Job summary

Everything But Water, the largest specialty retailer of women’s swimwear and resortwear in the US, invites you to join our Store at The Domain in Austin as a Key Holder, working with the Store Management team to deliver exceptional service and brand standards. We seek candidates with 2–4 years in retail and at least 1 year in supervision, plus availability for nights, weekends and holidays.

You will engage customers confidently, uphold presentation standards, and help drive sales while

Qualifications

• 2–4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement and strong communication skills.

Responsibilities

• Support Store Manager and Assistant Manager with staffing and operations.
• Supervise Sales Associates as needed to ensure coverage.
• Deliver exceptional customer service and uphold brand standards.
• Maintain cleanliness, organization, and visual presentation to meet goals.

Skills

Customer engagement

Interpersonal communication

Fluent English

Retail sales

supervisory experience

Job description

Position Location: The DomainThe Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.RESPONSIBILITIESWorks closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales AssociatesConsistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable mannerMaintain brand standards around cleanliness, organization, and visual presentation standardsDemonstrate an understanding of sales goals and align behaviors accordinglyQUALIFICATIONS2-4 years of experience in retail sales1 year of supervisory experienceAvailability must include nights, weekends, and holidaysEffective customer engagement skillsHigh level interpersonal and communication skillsPhysical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 15 poundsMust be 18 years of age or olderMust be fluent in English (speak, read, write)Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates.STYLE AND CUSTOMER SERVICE OBSESSED? DIVE INTO A CAREER IN FASHION!Everything But Water is the largest specialty retailer of women’s swimwear and resortwear in the US, with over 90 stores coast-to-coast and a leading website at everythingbutwater.com. Everything But Water offers an unparalleled, year-round selection of head-to-sandy-toe getaway essentials, from designer swimsuits, cover-ups, and sundresses to jewelry, totes, sandals, and more.Equal Opportunity & Fair Chance StatementEverything But Water is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.We will consider qualified applicants with criminal histories in a manner consistent with applicable Fair Chance and “Ban the Box” laws, including the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance.