Key Customer Account Sales Representative

OES Equipment; Austin (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Wellness programs

Competitive pay

Job summary

DPR Construction, including OES Equipment, is seeking a Key Customer Account Sales Representative in Austin to manage and grow assigned key accounts as a trusted partner. You'll coordinate with internal teams to ensure order fulfillment, service delivery, and issue resolution while leveraging product and construction industry knowledge to strengthen retention.

The role emphasizes proactive engagement, upselling and cross-selling, and developing solutions aligned with customer needs, with reviews

Qualifications

• 3–5 years of sales, account management, or customer-facing experience.
• Experience with construction supply and rental equipment is a plus.
• Bachelor’s degree in business, marketing, construction management, or related field, or equivalent experience.

Responsibilities

• Serve as the primary liaison for assigned key accounts and build long-term relationships.
• Identify opportunities to upsell and cross-sell, expanding the network of relationships.
• Coordinate with internal teams for accurate procurement, delivery, service, and billing.

Skills

Sales

Account management

Customer relationships

Upselling

Cross-selling

Education

Bachelor's degree in business/related field

Job description

Job Description

OES Equipment, part of the DPR Family of Companies, is seeking a Key Customer Account Sales Representative.

At DPR, roles and responsibilities are more than describing a job title—they are a commitment to building great things together. The job description(s) below defines core responsibilities and the scope of the role and is a starting point. Every employee is expected to lead from where they are, take ownership of outcomes, and always act in the best interest of the team, customer, project and organization.

As a purpose-driven organization on a journey to be most admired, we rely on trust, shared leadership, open communication, disciplined action and a deep respect for the individual to drive exceptional performance. Success is not just about what we build, but who we build and how we build it: with integrity, enjoyment, uniqueness and an ever-forward mindset.

Job Summary

Manages and develops assigned key customer accounts by serving as a trusted partner and advocate. Supports account growth through proactive engagement, strategic collaboration, and sales solutions that align with customer needs. Coordinates internally to ensure accurate order fulfillment, service delivery, and issue resolution. Applies working knowledge of products and construction industry solutions to strengthen customer retention and account performance.

Key Responsibilities

• Serves as the primary liason for assigned key accounts, building and maintaining long-term customer relationships.
• Supports account growth by identifying upselling and cross‑selling expanding the network of relationships, and partnering with customers early to understand short and long‑term business needs.
• Coordinates with internal teams to support accurate procurement, delivery, service, and billing for customers.
• Tracks and reports on account performance metrics, and identifies additional partnership opportunities.
• Acts as a customer advocate by resolving service or delivery issues and communicating updates and recommendations.
• Applies product knowledge and construction‑industry expertise to offer practical, innovative solutions.

Education Qualifications

• Bachelor’s degree in business, construction management, marketing, or a related field, or equivalent experience required.

Work Experience

• 3–5 years of experience in sales, account management, or customer-facing roles required.
• 2‑3+ years of construction supply and rental equipment industry knowledge preferred.

Certifications And Licenses

None required.

Anticipated Starting Pay Range

• Austin, TX - $70,000 to $90,000
• Richmond, VA - $65,000 to $85,000

Nothing is more important than your health and wellness. DPR offers a variety of medical, dental, vision and wellness benefits to keep you healthy. Read more about eligibility and available benefits programs for skilled craft and labor or experienced professionals and recent graduates.

DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.

Working at DPR, you'll have the chance to try new things, explore paths and shape your future. Here, we build opportunity together—by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.

Explore our open opportunities at www.dpr.com/careers.